Job Opportunities API

Description The General Manager is responsible for overseeing all aspects of a dealership's operations, ensuring profitability, customer satisfaction, and compliance with industry standards. This role requires strong leadership, business acumen, and a deep understanding of the automotive industry. Responsibilities: Financial Performance: • Develop and implement annual business plans and budgets. • Monitor and analyze financial performance, including sales & service, profit margins, and expenses. • Implement cost-saving measures and strategies to improve profitability. Sales Operations: • Set and achieve sales goals for new and used vehicles. • Oversee the sales team, providing training, coaching, and motivation. • Manage inventory levels to optimize sales and minimize costs. Customer Service: • Ensure exceptional customer satisfaction throughout the entire sales and service process. • Resolve customer complaints and address issues promptly. • Implement customer loyalty programs and initiatives. Human Management: • Develop and maintain a positive work environment. • Manage employee performance and address disciplinary issues. • Recruit, train, and manage a high-performing team. Compliance: • Ensure compliance with all applicable laws, regulations, and industry standards. • Maintain accurate records and documentation. • Manage relationships with manufacturers and suppliers. Marketing and Branding: • In conjunction with the marketing team, develop and implement effective marketing strategies to attract new customers. Qualifications: • Demonstrates a high “HQ” (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity. • 5+ years of experience as a General Sales Manager or 3+ years as a General Manager at a franchise dealership with a track record of success. • Strong leadership and interpersonal skills. • Excellent written and verbal communication skills and negotiation abilities. • Strong financial acumen and analytical skills. • Knowledge of automotive industry trends and best practices. • Ability to work under pressure and meet deadlines. • Outgoing, and positive attitude • Certifications in automotive management or sales a plus. Benefits of Working at Swickard: • Career Path – Swickard isn’t just a J-O-B. You’ll learn and grow into different roles and be able to take on new leadership responsibilities. • Ongoing training and support • Opportunities for continued personal and professional growth. • We are an Equal Opportunity Employer and value diversity and inclusion at our company. Competitive benefits package: • Insurance: medical, dental, vision, life and pet insurance • Optional disability coverage • 401k plan • Paid Holidays • PTO About Us: • We were founded in 2014 by Jeff Swickard in Wilsonville, OR. • We’re a hospitality company that happens to sell cars, parts, and service. • We are a team. Everyone plays a role in our success. • Culture: We want to be our customers’ favorite place to purchase, lease, or service their vehicle and we want to be your favorite place to work! • Highline Brands: Swickard has positioned itself as a leader in highline brands such as Mercedes Benz, BMW, Volvo, Porsche, Lexus, Audi, Land Rover, and more. • We are consistently ranked as one of the fastest growing dealership groups in the US by Automotive News. Most people have a stressful experience buying or servicing their car. It shouldn’t be that way. We’re looking for people as crazy as we are about revolutionizing the car-buying experience, and it starts with hospitality. Hospitality isn’t just what we do, it’s who we are. We need exceptionally talented individuals to join our mission and embark on a challenging, rewarding career. Do you have what it takes?