Quality Assurance Manager, Europe
Thermal Works
| Company | Thermal Works |
| Category | Operations & Admin |
| Location | Remote - Spain |
| Remote | Remote |
| Employment | Not stated |
| Level | Manager |
| Salary | Not stated by the employer |
| Posted | 30 Jun 2026 |
| Last verified | 12 Aug 2026 |
| Source | Employer ATS (greenhouse) |
Description
Opportunity
ThermalWorks LLC is seeking an experienced Quality Assurance Manager to serve as the technical quality authority and liaison across our customer field sites, European contract manufacturer sites and internal quality control function. This is a cross-functional, high-visibility role that sits at the intersection of manufacturing, field service, and quality leadership.
The ideal candidate brings deep hands-on experience with mission-critical mechanical systems — particularly hydronic cooling, chiller platforms, and data center infrastructure — combined with the discipline and communication skills to document findings clearly and present them to leadership. This role is hands-on and will require mechanical knowledge of HVAC systems as well as quality related processes such as 8D problem solving and Six Sigma methodologies. This position is preferably based in Barcelona, but can also be based in Madrid or Bilbao. This role has a travel requirement of 20-40% depending on where based.
Key Responsibilities
Include but are not limited to:
Factory Quality
Support new and existing production at ThermalWorks manufacturing operations in Europe to identify quality concerns for first article inspections or before production units ship
Review assembly, wiring, piping, and commissioning documentation against engineering specifications and approved submittals
Coordinate findings with factory leadership and flag hold conditions requiring resolution prior to release
Document inspection outcomes and provide written reports to the Director of Quality
Customer Site Quality
Perform on-site QA/QC inspections at customer data center locations to verify ThermalWorks equipment installation, commissioning, and service work meets required standards
Work with EU Director of Operations when customer issues arise
Drive 8D problem solving for technical customer issues and coordinate investigation and corrective actions with TW Engineering and Operations personnel
Create customer facing reports such as Root Cause Analysis, Plan of Corrective Actions and Technical Bulletins
Generate structured inspection reports for each site visit, documenting findings, nonconformances, corrective actions required, and status of resolution
Quality Control Meetings & Reporting
Participate in internal QC meetings as the field and factory intelligence source, presenting findings and trends to quality and service leadership
Maintain a running log of open quality items across factory and field, tracking status through closure
Collaborate with the tech support group to surface recurring field issues that may indicate systemic quality or design concerns
Support the development and refinement of inspection checklists, MOPs, SOPs, and QA/QC documentation standards
Director of Quality
Primary reporting relationship. Drives QC meeting participation, documentation standards, and quality findings escalation.
Field Operations
Coordinates site scheduling, field logistics, and alignment with field service teams during on-site inspections.
Tech Support
Interfaces on technical issue resolution with customers, recurring fault patterns, and field support coverage.
Factory Leadership
Engages during factory visits for inspection coordination, build quality review, and pre-shipment hold authority.
Education and Experience
Required
7+ years of hands-on experience in HVAC/mechanical systems or industrial equipment manufacturing
4+ years of experience in a Quality position (engineer, supervisor, manager)
Demonstrated QA/QC experience on construction, commissioning, or service projects in data center or critical infrastructure environments
Ability to read and interpret engineering drawings, submittals, MOPs, SOPs, and EAPs
Strong written documentation skills — inspection reports, nonconformance logs