Quality Assurance
pibgroup
| Company | pibgroup |
| Category | Operations & Admin |
| Location | A 2 Building |
| Remote | On-site (inferred) |
| Employment | Not stated |
| Level | Not stated |
| Salary | Not stated by the employer |
| Posted | 4 Jul 2026 |
| Last verified | 11 Aug 2026 |
| Source | Employer ATS (workday) |
Description
Provides new and existing customers with the best possible service in relation to billing inquiries, service requests, suggestions and complaints | Resolves customer inquiries and complaints fairly and effectively | Provides product and service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships | Recommends and implements programs to support customer needs | Responsibilities are within the Customer Support/Operations Function as a generalist or in a combination of Disciplines