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PUDO Network Field Manager-Lyon-frequent travel required)

cainiao
Companycainiao
CategoryOperations & Admin
Location
Remote
EmploymentNot stated
LevelManager
SalaryNot stated by the employer
Posted13 Apr 2026
Last verified10 Aug 2026
SourceEmployer ATS (teamtailor)
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Description
Main Mission Reporting to the Network Team, you are responsible for developing, managing, and optimizing a network of Pick-Up & Drop-Off (PUDO) points within your assigned region. You play a key role in scaling the network while ensuring operational excellence and partner satisfaction. ________________________________________ Key Responsibilities Network Development • Identify and recruit new PUDO partners (local shops, retailers) • Lead onboarding and contract setup • Ensure optimal network coverage in your area Partner Management • Build and maintain strong relationships with partners • Conduct regular field visits • Support partners in daily operations Training • Train new partners on processes and tools • Provide continuous coaching and refresher training • Ensure compliance with operational standards Performance & Quality • Monitor KPIs (parcel volume, service quality, SLAs, customer satisfaction) • Identify improvement areas and implement action plans • Ensure brand standards are met Internal Coordination • Report field insights and issues • Collaborate with operations, support, and product teams Job Requirement Profile • Experience in network management, retail, logistics, or franchise operations • Strong interpersonal and field-oriented mindset • Autonomous and proactive • Ability to manage multiple partners • Comfortable with digital tools ________________________________________ Key Skills • Business development • Network management • Training & coaching • Performance analysis • Problem solving ________________________________________ Goals • Rapidly scale a high-quality PUDO network • Ensure strong partner engagement and satisfaction • Drive operational excellence