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Property Management Assistant (Real Estate)

smartland
Companysmartland
CategoryOperations & Admin
Location
Remote
EmploymentNot stated
LevelNot stated
SalaryNot stated by the employer
First seen24 Jul 2026 (the employer did not state a posting date)
Last verified11 Aug 2026
SourceEmployer ATS (bamboohr)
Applications are handled by the employer, not by us.Apply on the employer's site →
Description
• IMPORTANT – PLEASE READ BEFORE APPLYING DO NOT APPLY if you have not supported a U.S.-based residential property management company. About the Role Smartland is looking for a highly organized, proactive professional to help manage our growing residential portfolio. You'll play a key role in keeping operations running smoothly by coordinating maintenance, managing leases, communicating with tenants and vendors, and ensuring nothing falls through the cracks. Compensation • $280/week • Paid weekly • Full-time remote position • Long-term opportunity with career growth Key Responsibilities • Manage maintenance requests from start to finish using AppFolio • Coordinate vendors, schedule repairs, and ensure work orders are completed • Oversee unit turns and make-ready processes • Manage lease expirations, renewals, and lease documentation • Process rent collections and monitor tenant balances • Communicate professionally with tenants, owners, and vendors • Coordinate move-ins and move-outs • Update and maintain property listings across multiple platforms • Keep property records, inspections, and documentation accurate and organized • Follow company SOPs and meet deadlines consistently Required Qualifications • Minimum 2 years of experience supporting a U.S.-based residential property management company • Hands-on experience using AppFolio (Required) • Experience managing: • Maintenance coordination • Vendor communication • Lease renewals • Unit turns / Make-ready coordination • Tenant communication • Property listings • Rent collections • Excellent spoken and written English • Strong organizational and multitasking skills • Experience using: • Google Workspace • Gmail • Google Sheets • Google Docs • Google Calendar • Ability to work independently with minimal supervision Applications Will NOT Be Considered If You Have Only: • Virtual Assistant experience unrelated to property management • General administrative experience • Customer service or call center experience only • Leasing experience without AppFolio • Property management experience outside the U.S. • Experience using property management software other than AppFolio without AppFolio experience Why Join Smartland? • Competitive weekly pay • Stable, long-term position • Supportive and professional team • Opportunity for career growth • Work with an established U.S. real estate company managing more than 1,400 residential properties • Applicants must have: • If you enjoy solving problems, staying organized, and working in a fast-paced environment, we'd love to hear from you. • Are you an experienced Property Management Assistant who knows AppFolio inside and out and has supported a U.S.-based property management company? • Applications that do not meet both requirements will not be considered. • DO NOT APPLY if you do not have hands-on experience using AppFolio. This is a mandatory requirement. CI: Technical Expert, Architect, Administrator, Scholar Loc: International