Property Management Assistant (Real Estate)
smartland
| Company | smartland |
| Category | Operations & Admin |
| Location | — |
| Remote | — |
| Employment | Not stated |
| Level | Not stated |
| Salary | Not stated by the employer |
| First seen | 24 Jul 2026 (the employer did not state a posting date) |
| Last verified | 11 Aug 2026 |
| Source | Employer ATS (bamboohr) |
Description
• IMPORTANT – PLEASE READ BEFORE APPLYING DO NOT APPLY if you have not supported a U.S.-based residential property management company.
About the Role Smartland is looking for a highly organized, proactive professional to help manage our growing residential portfolio. You'll play a key role in keeping operations running smoothly by coordinating maintenance, managing leases, communicating with tenants and vendors, and ensuring nothing falls through the cracks. Compensation
• $280/week
• Paid weekly
• Full-time remote position
• Long-term opportunity with career growth
Key Responsibilities
• Manage maintenance requests from start to finish using AppFolio
• Coordinate vendors, schedule repairs, and ensure work orders are completed
• Oversee unit turns and make-ready processes
• Manage lease expirations, renewals, and lease documentation
• Process rent collections and monitor tenant balances
• Communicate professionally with tenants, owners, and vendors
• Coordinate move-ins and move-outs
• Update and maintain property listings across multiple platforms
• Keep property records, inspections, and documentation accurate and organized
• Follow company SOPs and meet deadlines consistently
Required Qualifications
• Minimum 2 years of experience supporting a U.S.-based residential property management company
• Hands-on experience using AppFolio (Required)
• Experience managing:
• Maintenance coordination
• Vendor communication
• Lease renewals
• Unit turns / Make-ready coordination
• Tenant communication
• Property listings
• Rent collections
• Excellent spoken and written English
• Strong organizational and multitasking skills
• Experience using:
• Google Workspace
• Gmail
• Google Sheets
• Google Docs
• Google Calendar
• Ability to work independently with minimal supervision
Applications Will NOT Be Considered If You Have Only:
• Virtual Assistant experience unrelated to property management
• General administrative experience
• Customer service or call center experience only
• Leasing experience without AppFolio
• Property management experience outside the U.S.
• Experience using property management software other than AppFolio without AppFolio experience
Why Join Smartland?
• Competitive weekly pay
• Stable, long-term position
• Supportive and professional team
• Opportunity for career growth
• Work with an established U.S. real estate company managing more than 1,400 residential properties
• Applicants must have:
• If you enjoy solving problems, staying organized, and working in a fast-paced environment, we'd love to hear from you.
• Are you an experienced Property Management Assistant who knows AppFolio inside and out and has supported a U.S.-based property management company?
• Applications that do not meet both requirements will not be considered.
• DO NOT APPLY if you do not have hands-on experience using AppFolio. This is a mandatory requirement.
CI: Technical Expert, Architect, Administrator, Scholar
Loc: International