Job Opportunities API

Our client, a local business in Thame are seeking a property co-ordinator to join a small, friendly, and professional team. The Coordinator will support the team in the day-to-day management of a portfolio of residential services. The role focuses on delivering excellent customer support while assisting with service coordination, inspections, and administrative tasks. Key Responsibilities: Assist in overseeing a portfolio of approximately 150 residential accounts Act as the first point of contact for customers regarding service or maintenance issues Log and track requests, liaising with approved contractors and service providers Help arrange routine inspections and follow-up actions Support renewal and end-of-service processes Assist with coordinating move-in, move-out, and inventory-related tasks Support marketing and customer visits where required Maintain accurate customer and service records using the CRM system Assist in monitoring compliance documentation (Gas, Electrical, EPC, etc.) Ensure records are correctly filed and kept up to date in line with current UK legislation Provide a friendly and professional service to customers and stakeholders Respond to enquiries by phone, email, and in person Escalate complex issues to senior team members when required Represent the organisation positively at all times Additional Information Previous experience in a customer-facing role Strong organisational and time-management skills Excellent communication skills (written and verbal) Ability to manage multiple tasks and priorities in a busy environment Hours (9am-6pm) with 25 days holiday