Job Opportunities API

Publication date : Jun 29, 2026, 12:00AM Contract duration : How would you like to work in IT, toying with cutting edge technologies and enjoying your life? At Orange Services, it’s possible! As one of the largest IT Hub within Orange Group, we are working internationally for both Orange corporate functions and country operations. Through a unique combination of know-how and expertise, our teams provide a broad range of IT & Business Solutions. Come closer to #LifeAtOrange! Within the Continuous Improvement Directorate, the Tools for Project Management (TPM) team is dedicated to providing Orange TGI division employees with the essential tools to support production management, project management, activities and associated documentation. To carry out these activities, the team is composed of Functional Support specialists, mastering the functionality and use of tools, the relationship with users and managing the product roadmap, and technical specialists, mastering the technologies and applications used in the development, implementation and operation of the tools. In this context, we manage a pool of applications (JIRA, Confluence, JIRA Service Desk, Clarity, OnePlatform, etc) operated and technically supported by a variety of external and/or internal stakeholders. This services, used by the Group's entities (OFR, OBS, MEA, TGI) and their subcontractors, are experiencing a very strong change in the number of users and intended use cases. Interested client entities, although mostly heavily SI-oriented, are diversifying in the face of the capabilities of the proposed platforms to address new needs. Our goal is to support teams wishing to use the features of the proposed services. What we’re looking for • provide business support to the administration of these products on the current perimeter • positioning itself as an operational representative for TGI within the global governance of the platform in relation to the external provider • act as a pilot of the contract party on behalf of TGI (and the entities represented) including tracking service billings and the proper use of licences • speak to the TGI entities represented by TGI about their needs • define and evolve project models, workflows following the analysis of users' needs • identify and test new plugins / features that may be of interest to customers • intervene in expertise on the identified pool of applications What you’ll be doing The following activities are given as an example: • business support for users (advice, framing and tool assistance) • analysis and synthesis of users' needs and translation into a solution for the evolution of existing project models, workflow, etc. • monitoring and carrying out tests during version changes (plugins, applications) carried out by the external provider • proposal strength for improvements in our tooling around the platform (example: automation of certain tasks, integration into the ecosystem of TGI and Orange applications (Gassi, LDAP), KPI for platform use) • drafting and upgrading operating procedures for users • dissemination of product information in the form of FAQs on the Confluence space dedicated to the users of the platform • contribution to the Plazza groups • feature presentations and best practices of webinar tools (team preparation) • more generally communication to TGI (and the entities represented by TGI) What you need to know/have • Ability to adapt, react and prioritize with autonomy and pragmatism • Interest in project and production management tools • Listening ability and customer sense. • Ability to interact with English speakers, write documents and make presentations in English • Exposure to Jira, Confluence, ticketing tools, project management tools is a prerequisite • language(s) and level(s) required (elementary, intermediate, fluent, bilingual) : • English – fluent • French – fluent What’s in it for you: • Performance Bonuses – based on your results & the company’s; • Electronic Meal Tickets • Medical & Life insurance for you - facilities for your family, too; • #WFH & Flexible hours; • Professional GSM subscription; • Personal GSM subscription, also [because we believe in communication!]; • Special grants on Smartphones & devices; discounts for Orange products & services; • Development Platforms - Orange Learning, Trainings, Career Counselling, Coaching & Career plan mentoring; • Wellbeing Programs – we support your Zen; Orange Services is about bringing together people and technology. Come & work for a #TopEmployer company. You could be part of an organization where great colleagues and team spirit support your professional development. At Orange, you can. IMPORTANT In order to be able to follow your application status and receive relevant notifications, make sure to complete your application in our ATS (applicant tracking system), by following the redirection link. Once this step is completed, you will receive a confirmation email from Orange that your application has been successfully registered. We encourage all candidate profiles, regardless of gender, age, race, citizenship, ethnicity, color, language, religion, social origin, genetic traits, sexual orientation, permanent or temporary disability, nationality, political choice, social category or social origins, situation or family responsibility, belonging to a disadvantaged category, membership or trade union activity. At Orange, only your skills matter. Regardless of your age, gender, background, origin, religion, sexual orientation, disability, neurodiversity, or appearance, we actively encourage diversity within our teams, as it is a collective strength and a driver of innovation. Orange is a disability-inclusive employer: please feel free to let us know about any specific needs you may have.