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ABOUT IRIS IRIS Software Group is one of the UK's largest privately held software companies, trusted by 100,000+ businesses, schools and accountancy firms to keep their operations running. Our software pays 1 in 6 UK employees, supports over 12,000 schools, and is relied on by 91 of the top 100 UK accountancy firms. We're a Great Place to Work® certified employer, recognised for our commitment to well-being, inclusion and development - and we're growing fast. We are looking for an experienced and customer-focused Project Manager to lead the successful implementation of software solutions for our education customers. This is an exciting opportunity to join a dynamic Professional Services environment where you will manage complex projects, collaborate with a range of stakeholders, and ensure customers achieve maximum value from their investment. About the Role As a Project Manager, you will be responsible for leading the delivery of software implementation projects from initiation through to completion. Projects may involve multiple products, workstreams, and dependencies, requiring strong leadership, organisation, and stakeholder management skills. Working closely with customers and internal teams, you will ensure projects are delivered on time, within budget, and to the highest standards of quality. Key Responsibilities - Manage the end-to-end delivery of software implementation projects. - Define project plans, timelines, deliverables, and resource requirements. - Build trusted relationships with customers and key stakeholders. - Lead project meetings, workshops, and governance activities. - Monitor project performance, budgets, risks, and dependencies. - Ensure clear communication across all project stakeholders. - Drive successful project outcomes while maintaining customer satisfaction. - Support continuous improvement in project delivery processes and methodologies. About You You will ideally have: - Previous experience in a Project Manager role. - Strong project planning and delivery experience. - Excellent communication and stakeholder management skills. - Experience managing multiple priorities and deadlines. - Strong commercial awareness and customer focus. - The ability to identify and mitigate project risks effectively. - Experience working in software implementation, SaaS, technology, or professional services environments. Desirable - Experience delivering projects within the Education sector. - Knowledge of recognised project management methodologies such as PRINCE2, Agile, or PMP. - Experience managing complex, multi-workstream projects. What We Offer - Opportunity to work on impactful and complex projects. - Exposure to a diverse customer base and innovative technology solutions. - Professional development and career progression opportunities. - Collaborative and supportive team environment. - Competitive salary and benefits package. Ready to Apply? If you are a highly organised Project Manager with a passion for delivering outstanding customer outcomes, we'd love to hear from you. Apply today and help shape the success of our customers through exceptional project delivery. WHY YOU’LL LOVE WORKING HERE - Impact: Your work will influence millions globally. - Growth: Continuous learning and career development opportunities. - Belonging: A culture that celebrates diversity and empowers every individual. READY TO APPLY? Click Apply - we’re excited to learn about your unique perspective and experience. If you need adjustments during the process, let us know. We’re committed to making this opportunity accessible to everyone. WHAT TO EXPECT FROM OUR HIRING PROCESS Our process is designed to be fair, transparent and straightforward. Stages vary depending on the role — more senior positions may involve additional steps, and some areas include role-specific assessments such as a technical test or case study — but typically you can e