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Production Support Specialist

test-yantra-eu-2
Companytest-yantra-eu-2
CategoryCustomer Support
LocationKrakow
RemoteOn-site (inferred)
EmploymentContract
LevelNot stated
SalaryNot stated by the employer
Posted3 Aug 2026
Last verified11 Aug 2026
SourceEmployer ATS (breezy)
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Description
Role: Production Support Specialist Employment: B2B Contract Location: Krakow,PL - hybrid Skills: • Standard working hours are within an 08:00–18:00 window (typically 08:00–16:00 or 09:00–17:00 ), working an 8-hour shift. • No regular on-call support is expected. • The role includes approximately two weekend working days per month , with time off in lieu provided during the week. • The team also provides support on public holidays, with a day off in lieu provided for any public holiday worked. • Hybrid working model with a minimum of 8 office days per month . • Candidates must already have the legal right to work locally. • Candidates must be available locally for one of the technical interviews. • 6+ years of experience in Production Support, Application Support or Software Engineering, preferably within Corporate Banking or Financial Services. • Strong Unix/Linux skills for production troubleshooting, including navigating the operating system, checking logs and investigating application behaviour. • Ability to write complex SQL queries. • Experience developing scripts in Bash, PowerShell or Python. • Practical experience supporting and maintaining Kubernetes environments. • Experience supporting Java/J2EE applications. • Experience with Oracle, MQ and WebSphere. • Experience using monitoring and observability tools such as Splunk and AppDynamics. • Strong understanding of IT infrastructure and distributed systems. • Experience leading incident management and coordinating technical teams. • Demonstrated track record of implementing automation and operational improvements. • Practical experience using AI productivity tools (e.g. Copilot, Claude) to support automation, documentation or operational analysis. • Strong communication, stakeholder management and collaboration skills.