Production Business Relationship Manager (Remote)
Cover Whale Insurance Solutions
| Company | Cover Whale Insurance Solutions |
| Category | Manufacturing |
| Location | United States |
| Remote | Remote |
| Employment | Full-time |
| Level | Manager |
| Salary | Not stated by the employer |
| Posted | 10 Aug 2026 |
| Last verified | 11 Aug 2026 |
| Source | Employer ATS (workable) |
Description
Cover Whale is seeking a high-energy, results-oriented Production Business Relationship Manager (PBRM) to serve as the critical operator in our distribution engine. While our Business Development Associates (BDAs) hunt for new business and our Business Development Managers (BDMs) architect portfolio strategy, the Production Business Relationship Manager is the bridge that ensures every indicated dollar has a path to binding. The mission of this role is to maximize the conversion of indicated and quoted opportunities into bound premium by proactively managing the post-indication lifecycle. You will be the single point of accountability for agents post-indication, eliminating friction, enforcing timeline discipline, and protecting Underwriting bandwidth by ensuring only "bind-ready" deals are moving forward. Conversion & Velocity Management: Drive "Conversion Excellence" by aggressively managing the mid-funnel pipeline to achieve target Indication-to-Bind conversion rates. Maintain "Velocity & Momentum" by reducing the Average Days to Bind through the enforcement of urgency with partners. Provide real-time visibility into deal status and clear next steps to prevent opportunities from decaying. Agent Enablement & Accountability: Act as the primary contact for agents post-indication, clearly communicating requirements, timelines, and expectations. Educate partners on Cover Whale’s standards for a "bind-ready" submission to improve quality and reduce friction. Hold agents accountable to timeline discipline to ensure high-velocity premium growth. Underwriting Support & Protection: Validate submission completeness and confirm agent intent before moving deals to the next stage. Disqualify non-viable or low-quality opportunities early to protect Underwriting capacity and resources. Minimize "kickback" rates due to missing or incomplete data. Data Discipline & Insights: Maintain CRM accuracy across all managed deal stages (Indicated, Quoted, Pending Bind). Provide weekly insights to leadership regarding pipeline aging and conversion trends. Manage renewal retention strategies to achieve target retention conversion rates.