Product Technical Support Engineer (0067 August 2025)
Royal Ocean Marine
| Company | Royal Ocean Marine |
| Category | Uncategorised |
| Location | Singapore |
| Remote | On-site (inferred) |
| Employment | Full-time |
| Level | Not stated |
| Salary | Not stated by the employer |
| Posted | 13 Aug 2025 |
| Last verified | 6 Aug 2026 |
| Source | Employer ATS (workable) |
Description
Roles & Responsibilities Key Accountabilities: Involvement in vehicle navigation and project commissioning, testing, and troubleshooting On-site hardware and software troubleshooting Work closely with the customer’s engineering team to provide technical consultation and on- and off-site support Advise customers/dealers for all warranty issues Conduct technical investigation and ensure prompt closure Review technical challenges and propose suitable technical solutions Liaise with factory central support team to address product support issues Provide technical training to dealers/customers Provide technical training to internal technical staff Any other ad-hoc duties as assigned by superior Requirements Education & Experience Degree in Electrical / Mechanical / Mechatronic Engineering, or Diploma in Engineering field with 10 years of working experience Skills & Competencies At least 1 years of hands-on experience with handling equipment ( forklifts, crane, lifting equipment, rotating equipment, conveyor belts, machinery Good knowledge in high voltage systems, engines, transmissions, hydraulics, and electrical systems Background in Control Systems and/or Mechatronics or AVG is a plus Team player with strong problem-solving skills Excellent interpersonal and communication skills Must be independent and possess initiative Able to work closely with internal stakeholders and provide technical support Willingness to travel is required Benefits Chan Chee Meng EA 07C3069 R1110620