Job Opportunities API

About the role ShiftCare builds care management software that helps NDIS, aged care, home care, and disability support providers roster staff, coordinate clients, and run their businesses. We're growing fast, and we're looking for a proactive, detail-oriented Product Owner to join our Product team. This is a hands-on role for someone with a couple of years of product or delivery experience who wants to grow. You'll own a well-defined slice of the backlog end to end, turning customer needs and business goals into clear, well-scoped work in Linear, and partnering closely with engineering, design, and go-to-market teams to ship it. You'll have plenty of support and room to develop, while taking real ownership of the features you drive. What you'll do • Own and groom the backlog - Maintain a healthy, well-prioritised backlog in Linear by writing clear user stories, acceptance criteria, and requirements, and keeping issues, projects, and cycles up to date so the team always knows whats next and why. • Prioritise with purpose - Help shape the roadmap by weighing customer feedback, support trends, and business objectives to prioritise features, enhancements, and bug fixes for your area. • Drive delivery - Run sprint planning, backlog refinement, reviews, and retrospectives. Partner day-to-day with engineering and design to keep work unblocked and moving, and make scoping calls as questions come up. • Stay close to customers - Gather and synthesise feedback through support conversations, user testing, and direct customer contact so the team stays grounded in real pain points, especially the needs of care providers and support workers. • Measure and learn - Track how features perform (adoption, engagement, retention) and use what you learn to inform what to build, improve, or retire. • Coordinate launches - Support smooth releases by writing release notes, preparing internal teams, and making sure customer-facing and support teams are ready. • Keep things clear - Maintain crisp product documentation, including user stories, requirements, release notes, and FAQs, so every stakeholder stays aligned.