Product Operations Administrator
CandleScience
| Company | CandleScience |
| Category | Uncategorised |
| Location | Durham |
| Remote | Hybrid |
| Employment | Full-time |
| Level | Not stated |
| Salary | Not stated by the employer |
| Posted | 30 Jul 2026 |
| Last verified | 31 Jul 2026 |
| Source | Employer ATS (workable) |
Description
Job Summary The Product Ops Administrator at Candle Science plays a key role in executing and supporting the operational activities that drive the product lifecycle from ideation through launch. Reporting directly to the Product Operations and Lifecycle Manager, this role is responsible for maintaining product data, protecting product data integrity, executing product launch workflows, and facilitating communication across departments throughout the product lifecycle. The position requires a balance of organization, execution, attention to detail, and collaboration and contributes to CandleScience’s success by enabling efficient, accurate, and timely product launches. Key Responsibilities Supports the execution of product launches from product approval through publication on the CandleScience ecommerce platform. Provides timely status updates to stakeholders regarding product launches, changes, delays, risks, and new developments. Maintains SKU information, digital assets, and product documentation within Solidus, Deposco, and other business systems with a high level of accuracy and attention to detail. Supports project workflows, timelines, and task tracking within ClickUp or similar project management platforms to enable effective cross-functional execution. Identifies operational bottlenecks and proposes workflow or automation enhancements to increase team efficiency and launch throughput. Monitors inbound product shipments and production boards, identifying and escalating potential timeline risks to the Product Operations & Lifecycle Manager Audits and maintains product data, documentation, and related information to ensure accuracy across systems. Coordinates the handoff of product samples to the Photography Team and ensures final assets are accurately associated with ecommerce listings. Ensures the Operations Team has the product information, documentation, and data needed for labeling, production, and fulfillment. Supports launch-day readiness by coordinating required documentation, marketing assets, inventory availability, and other operational requirements. Administers the Post-Launch Retrospective process by scheduling meetings, gathering feedback, and organizing information for review by the Product Operations & Lifecycle Manager. Maintains SOP documentation and ClickUp workflows based on processes established by the Product Operations & Lifecycle Manager. Performs other related duties as assigned by supervisor.