Job Opportunities API

On-site, Philippines. Full-time.Duties & ResponsibilitiesLead operations for customs brokerage, logistics, warehousing, and freight forwarding to ensure timely, accurate service delivery.Manage and supervise all departments including operations, sales, finance, compliance, and customer service.Design and implement processes and KPIs to improve operational efficiency and customer satisfaction.Implement and monitor ISO standards and quality management initiatives; drive continuous improvement using Lean Six Sigma principles.Oversee budgeting and resource allocation for operational needs.Coach and develop the operations team and promote a culture of accountability and teamwork.Engage with clients and industry partners; represent the company at industry events and client meetings.Prepare regular performance reports and provide strategic recommendations to senior management.RequirementsBachelor's degree in Business Administration, Logistics, Customs Administration, or a related field.Minimum 5 years' experience in customs brokerage, logistics, freight forwarding, FMCG, or supply chain management.Strong leadership and organizational skills with experience managing multi-department teams.Excellent communication, negotiation, and presentation skills.Proficient in MS Office and Google Applications.Analytical and problem-solving mindset.Age requirement: 30–40 years old.Advantageous SkillsFluency in Hokkien or Mandarin is a strong advantage.Graduates of La Salle, Ateneo, UP, PUP, PLM, or international schools preferred.MBA preferred.Any relevant credentials or certifications.Knowledge of ISO standards, Lean Six Sigma, and quality management systems.