Product Manager II
AvidXchange, Inc.
| Company | AvidXchange, Inc. |
| Category | Product |
| Location | Charlotte |
| Remote | On-site (inferred) |
| Employment | Not stated |
| Level | Manager |
| Salary | Not stated by the employer |
| Posted | 16 Jul 2026 |
| Last verified | 6 Aug 2026 |
| Source | Employer ATS (greenhouse) |
Description
Overview
We’re looking for a customer-centric Product Manager II who can translate customer needs and business objectives into impactful product solutions. This role requires a blend of strategic thinking, hands-on execution, and cross-functional leadership. The ideal candidate demonstrates strong ownership, proactively drives clarity in ambiguous situations, leverages data and customer insights to inform decisions, and consistently delivers results in a technical, AI-enabled environment.
You will work at the intersection of product, engineering, operations, customer-facing teams, payments, ERP ecosystems, and data to deliver scalable solutions, reduce friction in core workflows, and unlock value through analytics, automation, and emerging AI capabilities. This role requires strong analytical rigor, technical fluency, payments domain understanding, clear communication with key stakeholders and managers, and the ability to solve complex problems in a highly cross-functional setting with minimal oversight—always bringing insights, paths forward, and thoughtful recommendations.
What You’ll Do
Own & Execute with Precision
Own the end-to-end lifecycle for your product area—from discovery through delivery and continuous improvement
Break down ambiguous problems into clear, actionable plans with strong attention to detail
Drive execution across engineering, design, and operations with a bias for action and accountability
Be Proactive & Get Things Done
Anticipate risks, dependencies, and gaps early—proactively drive resolution without waiting for direction
Act as the connective tissue across teams to ensure nothing falls through the cracks
Communicate clearly with key stakeholders and managers on problems, insights, risks, and paths forward—always bringing recommendations to drive alignment and decisions
Ensure requirements are clearly documented, maintained, and kept up to date as scope, decisions, and dependencies evolve
Understand product planning cycles and proactively prepare and plan engineering and testing work across multiple domains to support timely, coordinated delivery
Operate with urgency in fast-moving environments, consistently pushing initiatives across the finish line
Leverage Data, Analytics & AI
Use quantitative and qualitative data to diagnose problems, validate hypotheses, and measure impact
Identify opportunities to leverage AI/ML or automation to improve customer experience, streamline operations, or drive smarter decision-making
Apply structured problem-solving to translate data insights into clear product actions and prioritization
Engage as a Technical Product Partner
Work closely with engineering teams on API-driven systems, integrations, and backend workflows
Translate business needs into clear technical requirements.
Partner with technical teams to break work into delivery plans, sequencing dependencies across domains and ensuring teams are prepared for upcoming planning cycles
Understand system architecture and trade-offs to make informed product decisions
Drive Customer & Business Impact
Bring a customer-obsessed mindset to identify and prioritize opportunities that reduce friction, improve customer experience, and drive scale
Balance customer needs, operational realities, and revenue impact in decision-making
Partner cross-functionally (Care, Ops, Engineering, Design) to deliver end-to-end outcomes
What We’re Looking For
4 –5+ years in product management or a related role (B2B SaaS / fintech preferred)
Proven track record of driving execution in complex, cross-functional environments in product management
Experience working on technical products (APIs, platforms, or data systems)
&nbs