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Product Manager (ACRA)

GovTech
CompanyGovTech
CategoryUncategorised
LocationSingapore
RemoteOn-site (inferred)
EmploymentNot stated
LevelNot stated
SalaryNot stated by the employer
Posted16 Jul 2026
Last verified5 Aug 2026
SourceEmployer ATS (greenhouse)
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Description
The Government Technology Agency (GovTech) is the lead agency driving Singapore’s Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), GovTech develops the Singapore Government’s capabilities in Data Science & Artificial Intelligence, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity.     At GovTech, we offer you a purposeful career to make lives better. We empower our people to master their craft through continuous and robust learning and development opportunities all year round. Our GovTechies embody our Agile, Bold and Collaborative values to deliver impactful solutions.     GovTech aims to transform the delivery of Government digital services by taking an "outside-in" view, putting citizens and businesses at the heart of everything we do.     Play a part in Singapore’s vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us to advance our mission and shape your future with us today!     Learn more about GovTech at tech.gov.sg.     [What you will be working on]     As a Product Manager at ACRA, you will work on products at the heart of Singapore’s business ecosystem. You may help shape Bizfile, ACRA’s primary digital touchpoint for businesses, or bring new AI-enabled products from bold ideas to solutions that modernise regulatory services, simplify complex processes and deliver meaningful impact. You will reimagine how businesses interact with government, uncover problems worth solving, make product bets based on evidence, and rally designers, engineers, business owners and operations teams around a clear direction. You will own a product or problem area from discovery and experimentation through delivery, adoption and continuous improvement. Along the way, you will navigate complex regulatory challenges, make difficult trade-offs and shape digital products that businesses can trust. This role is for someone ready to step up, take meaningful ownership and build products with national reach and tangible public impact.   Product discovery and problem definition Own product or problem area and develop a clear understanding of its users, operational context and organisational objectives. Conduct or support user research, data analysis, stakeholder interviews and service reviews to identify user needs and underlying problems. Define clear problem statements and explain why the problem matters to users, ACRA and the wider business ecosystem. Distinguish underlying problems from symptoms and validate assumptions before committing to solutions.   Product strategy and prioritisation Work with product leads, business owners and stakeholders to translate organisational priorities into a clear product vision, roadmap and measurable outcomes for the assigned product area. Develop logical product approaches that address the defined problem and consider viable alternatives. Prioritise improvements based on user value, organisational impact, effort, risk and available evidence. Define and maintain the product backlog, ensuring priorities and intended outcomes are clearly understood by the team. Identify trade-offs and document the rationale for key product decisions.   Experimentation and product delivery Define minimum viable product approaches and experiments to test key product assumptions. Work closely with designers, engineers and operational teams throughout discovery, delivery, launch and iteration. Translate product intent into clear outcomes, hypotheses, acceptance criteria and priorities without prescribing unnecessary implementation detail. Monitor delivery progress, dep