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Position Summary   The Product Advisor (Decorative Plumbing & Appliances) is responsible for guiding design center clients through  decorative plumbing and appliance selections  with confidence, precision and a strong understanding of functional requirements and design intent. This role is critical in delivering an exceptional showroom experience, ensuring decorative plumbing and appliance selections are  compatible, complete, accurately documented , and  initiating the quote process with speed and clarity .   Product Advisors work across multiple product categories, with a  core emphasis on decorative plumbing  and  appliances  and partner closely with Design Center Coordinators, Project Coordinators, and Outside Sales to drive conversion and client satisfaction.     Key Responsibilities   Product Expertise & Client Consultation   Lead in-depth consultations focused on all CR brands of  decorative plumbing fixtures and appliances   Translate design intent and guide clients in  product   selections  that align with project scope, budget, construction constraints and ideal performance   Identify opportunities to upsell within plumbing and appliances and recommend complementary products     CRM & Quote Management   Accurately record all plumbing and appliance-related selections in CRM   Prepare estimates and hard quotes for  decorative plumbing  and  appliances   Submit complete, clearly documented selections to Outside Sales for complex quote support   Deliver all applicable quotes within  48 hours  of the client visit     Collaboration & Client Flow   Partner with Design Center Coordinators to manage the client showroom journey and ensure  clear handoffs between design, decorative plumbing, and appliance conversations   Support Project Coordinators with cross category recommendations   Sales Support & Upselling   Proactively identify opportunities to  upgrade selections   Ensure selections align with client preferences and needs   Reinforce the value of product selections through  education and confidence-building   Support the broader sales team in driving conversion and delivering a high ‑ quality client experience     Success Expectations   Client Confidence & Satisfaction:  Clients feel informed, confident, and supported in decorative plumbing and appliance-related selections.   Speed & Accuracy:  Estimates and quotes are delivered within 48 hours when applicable; CRM records are complete, precise, and install-ready.   Expert Plumbing and Appliance Guidance:  Advisors demonstrate mastery of decorative plumbing systems and appliances, compatibility, and end user application — not just aesthetics.   Cross Functional Collaboration:  Clear, seamless communication with Design Center Coordinators, Project Coordinators, and Outside Sales.   Results:  Strong conversion from selection to quote, information provided to the client is accurate and free from missing or incorrect information, and positive feedback from clients and internal partners.       BENEFITS Medical Dental Vision Employer