Job Opportunities API

About Netskope Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Netskope to redefine Cloud, Network and Data Security.  Since 2012, we have built the market-leading cloud security company and an award-winning culture powered by hundreds of employees spread across offices in Santa Clara, St. Louis, Bangalore, London, Paris, Melbourne, Taipei, and Tokyo. Our core values are openness, honesty, and transparency, and we purposely developed our open desk layouts and large meeting spaces to support and promote partnerships, collaboration, and teamwork. From catered lunches and office celebrations to employee recognition events and social professional groups such as the Awesome Women of Netskope (AWON), we strive to keep work fun, supportive and interactive.     Visit us at  Netskope Careers. Please follow us on LinkedIn and Twitter @Netskope . Product Adoption SMEs at Netskope are responsible for leading the following activities for their respective product areas. This role will focus on the inline security products of Netskope (CASB, SWG, and Client) Acting as the Subject Matter Expert (SME) for Inline Cloud Access Security Broker (CASB), Secure Web Gateway (SWG), and Netskope Client product areas. Providing Tier-3 level technical assistance to the Customer success (CS) organization (TCSMs and TAMs) regarding product of expertise. Leading enablement for frontline teams on inline fundamentals and advanced deployment scenarios. Acting as a Feature Design Advisor, translating real-world networking challenges into engineering requirements. Qualifications: Previous experience as a solution architect, consultant, technical marketing engineer or system administrator building, architecting or deploying security solutions Previous experience building test labs and reverse engineering product functionality expected behavior. Proven track record using it to help drive adoption of products for customers Working knowledge of the broader threat landscape and the ability to distill technology trends, and explain complex behaviors in simple terms Proven experience working with customers and partners in successful design, deployment and adoptions of products and solutions Proven hands-on experience with information security solutions such as CASB, Secure Web Gateway, NGFW, SIEMs, SAML/SSO, and clients. Strong knowledge of LDAP, Active Directory, SAML, SSO, RBAC Strong knowledge of Security Architecture, Design and Operations Knowledge of security and cryptography Prior experience in early stage startups Self-starter that can work independently and exercise judgment on a regular basis with minimal oversight along with a 'can do' attitude with a willingness to take a hands-on approach Strong communication (written and verbal) and presentation skills, both internally and externally Strong problem-solving skills Must be willing and able to travel occasionally  Relevant Bachelor's degree; preference for computer science or related degrees Responsibilities : Customer-facing: Participate in customer engagements (cadence calls, escalations, etc.) providing subject matter expertise when needed. Lead and participate in customer webinars and office hour sessions. Create content and knowledge base articles to help enable internal employees and customers. Participate in technical customer advisory board meetings. Netskope internal: Be the go-to contact for the Customer Experience team for questions about best practices in assigned solution areas.  Maintain a regular communication cadence with Engineering, Platform Engineering, and Product Management of the product area(s);  maintain a list of key supportability request