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Job Title: Principal Incident Responder Location: San Francisco, CA or NYC, NY (Hybrid) Compensation: Up to $370K + Equity About the Role A rapidly growing AI infrastructure company is seeking a Principal Incident Responder to help build and lead Detection & Response Engineering across critical infrastructure environments. The ideal candidate will bring deep expertise in incident command, operational readiness, and cross-functional crisis management while helping shape the future of agent-first incident response capabilities. What You’ll Do • Lead material incidents as incident commander across detection, response, physical security, infrastructure operations, legal, communications, and customer stakeholders • Build and scale the incident response program, including runbook standards, severity classifications, evidence methodologies, and post-incident review processes • Define escalation criteria and operational workflows between AI-driven systems and human responders • Design and operate senior-level incident response on-call processes, including escalation chains and response SLAs • Analyze incident trends and recurring risks to drive improvements across detection, response, and infrastructure programs • Drive cross-functional remediation efforts and ensure operational follow-through after major incidents • Define and report on key incident response program metrics to security and engineering leadership • Lead tabletop exercises, crisis simulations, and readiness initiatives across technical and executive stakeholders • Support regulatory, audit, and customer-facing incident communications as needed Requirements & Skills • Extensive experience leading material incidents within organizations operating sophisticated threat environments • Experience making disclosure-related decisions under regulatory and customer reporting timelines • Proven ability to design and operationalize incident response runbooks and processes • Experience building operational programs from the ground up within fast-paced environments • Strong understanding of modern incident response methodologies and operational effectiveness • Ability to navigate both highly technical investigations and executive-level communications during active incidents • Strong ownership mindset with the ability to independently lead high-impact initiatives Strong Candidates May Also Have • Experience responding to incidents spanning cyber, physical, OT, or ICS environments • Background supporting critical infrastructure, data center, or industrial environments • Experience building or operating agent-augmented incident response capabilities • Experience working with LLM-driven incident response, triage, or investigation systems Why Join? • Opportunity to help secure critical AI and compute infrastructure environments • Exposure to cutting-edge AI, automation, and incident response technologies • High-impact leadership role with significant ownership and visibility • Collaborative engineering-focused environment solving complex security challenges • Competitive compensation package including equity opportunities, health coverage, and generous PTO