Job Opportunities API

Job Title: Pre-Sales Tech Specialist – Enterprise Billing Solutions Core Competencies • Solution Architecture & Design – Ability to translate business challenges into technically sound, scalable solutions. • Consultative Selling – Skilled in uncovering needs, framing solutions, and influencing decisions. • Product Demonstration & Storytelling – Expert at showcasing complex capabilities in clear, customer-relevant narratives. • RFP/RFI Excellence – Strong technical writing skills for competitive, accurate bid responses. • Industry Knowledge – Deep understanding of telecom, utilities, and enterprise billing market trends. • Technical Validation – Experience leading PoCs, trials, and performance assessments. • Cross-functional Collaboration – Proven success working with sales, product, R&D, and delivery teams. • Competitive Analysis – Ability to benchmark against market rivals and identify differentiators. Key Responsibilities 1. Technical Sales Engagement • Lead technical discovery sessions, workshops, and presentations—translating complex product capabilities (billing, mediation, invoicing, collections, subscription management) into clear business value. • Deliver tailored product demonstrations highlighting features like usage-based billing, dunning, complex rating, and regulatory compliance. • Act as the trusted technical advisor to prospects throughout the sales cycle, from qualification to closing. • Support sales strategy for target territories, driving technical engagement to convert opportunities into revenue. 2. Solution Design & Architecture • Map customer business and technical needs to product capabilities and integration options. • Collaborate with Product, R&D, and Professional Services to produce high-level solution designs, architecture diagrams, and deployment models (SaaS, on-premise, hybrid). • Define solution scope, hosting options, maintenance models, and timelines for proposals and Statements of Work. • Advise on pricing approaches in collaboration with sales and finance teams. 3. Technical Validation & Competitive Positioning • Design and support Proof-of-Concept (POC) environments to validate integration, performance, and fit with customer systems. • Address technical objections on scalability, data migration, security, and compliance (e.g., tax/VAT handling). • Evaluate and communicate competitive positioning, contributing to demo improvements, pricing refinements, and product roadmap inputs. 4. RFP/RFI & Documentation Support • Lead or contribute to the technical sections of RFP/RFI responses, ensuring accurate and compelling representation of platform and infrastructure capabilities. • Provide technical content for sales collateral, proposals, and customer success stories. • Capture and relay customer feature requests to influence product evolution. 5. Relationship & Account Development • Build and maintain strong relationships with technical and business stakeholders at all levels. • Support Quarterly Business Reviews (QBRs) with compelling insights and solution value reinforcement. • Identify upsell/cross-sell opportunities within existing accounts through technical discovery and collaboration with account managers. Requirements & Qualifications Experience & Knowledge • 8+ years in software sales, technical pre-sales, product management, or solution architecture—ideally in telecom, utilities, or enterprise billing solutions. • Proven experience designing solutions for complex business and technical requirements. • Strong knowledge of billing systems, usage/rating models, integration patterns, and compliance requirements. • Familiarity with strategic sales planning and forecasting. • Proficiency in CRM tools Interpersonal Skills • Excellent communication skills—able to present complex technical concepts to business and executive audiences. • Strong facilitation and collaboration abilities across cross-functional teams. • Consultative selling mindset with a passion for solving customer challenges. Education • Bachelor’s or master’s degree in computer science, Engineering, or a related field.