Pre/Post Sales Solutions Architect
Gremlin
| Company | Gremlin |
| Category | Sales |
| Location | Remote |
| Remote | Remote |
| Employment | Not stated |
| Level | Lead |
| Salary | Not stated by the employer |
| Posted | 9 Apr 2026 |
| Last verified | 7 Aug 2026 |
| Source | Employer ATS (greenhouse) |
Description
Today’s complex, fast-paced systems have become a minefield of reliability risks—any of which could cause an outage that costs millions and destroys customer confidence. That’s why high-availability teams use Gremlin to find and fix reliability risks before they become incidents. The Gremlin Reliability Platform helps software teams proactively monitor and test their systems for common reliability risks, build and enforce reliability standards, and automate their reliability practices organization-wide. As the industry leader in Chaos Engineering and reliability testing, we work with hundreds of the world’s largest organizations where high availability is non-negotiable.
About the Role of Pre/Post Sales Solutions Architect
Gremlin’s team is growing, and we’re seeking a passionate Solutions Architect to help prove the value of Reliability Management to customers. In this pre- and post-sales role, you will have the opportunity to demonstrate Gremlin Reliability Management and offer guidance on best practices for building reliable architectures. As customers convert to a paid subscription, you will advise on how to design and implement experiments to activate customers for their reliability journey.
In this role, you'll get to:
Demonstrate Gremlin in customer calls and webinars
Partner with sales team to drive technical wins and grow Gremlin’s customer base
Participate and lead proof-of-concepts with potential customers
Educate potential customers on Reliability and Chaos Engineering
Work with existing customers on technical projects and assist in troubleshooting
Consult with customers on the resiliency of their applications and architecture, diagnose gaps and recommend solutions
Participate in technical workshops and conferences
Collaborate with different functions of the company including Product Marketing, Support, and Engineering
We'll expect you to have:
5+ years of experience as a Solution Architect in a tech company
Excellent verbal and written communication skills
Strong problem-solving skills
Hands on experience with:
Kubernetes Platforms, Managed and Unmanaged
AKS, EKS, GKE
OpenShift, Rancher
Certified k8 Administrator is a plus
Linux - Shell scripting, Certified Linux Administrator is a plus
Container and Container Runtimes
Operating Systems concepts (CPU, Memory, and networking)
Working knowledge of :
Observability solutions - Application Performance Management
Load Testing solutions (e.g JMeter, LoadRunner, Grafana K6)
CI/CD and Automation Tools (e.g. Jenkins, Ansible)
Service Mesh (e.g. Istio), REST APIs and related tools
Familiarity with one or more programming Languages - Python, Java, Go
Certification and experience with one or more public cloud providers including Amazon Web Services (AWS), Microsoft Azure, or Google Cloud Platform (GCP)
Bonus experience:
Experience in a SRE or DevOps role resolving production outages
Knowledge of modern DevOps and SRE tools
Integration into ITSM Tools
*The role does not offer sponsorship employment benefits.
**If you don't think you meet all of the criteria below but still are interested in the job, please apply. Nobody checks every box—we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
Gremlin offers a competitive total rewards package, which includes:
Base salary
Equity
Healthcare, dental, and vision benefits
401(k) with employer match.
Variable compensation for specific roles.
Compensation is based on the candidate’s skills and qualifications.
About Gremlin:
Gremlin is a team of industry veterans and people eager to learn from one another. We set the standard for reliability and equip leading organizations with the mindset and expertise needed to drive reliability improvements that move the world forward. We’r