Polish - Speaking Customer Experience Officer
XM
| Company | XM |
| Category | Customer Support |
| Location | Athens |
| Remote | — |
| Employment | Not stated |
| Level | Not stated |
| Salary | Not stated by the employer |
| First seen | 2 Aug 2026 (the employer did not state a posting date) |
| Last verified | 7 Aug 2026 |
| Source | The employer's own careers page (company_site) |
Description
The main responsibilities of the position include:
• Deal with clients’ inquiries via live chat, email and telephone
• Perform personal clientele analysis and take actions as required
• Handle client inquiries appropriately and ensure that high level service is provided
• Promote available products and services to clients
• Develop and maintain excellent relationships with prospective and existing clients
• Cooperate effectively with other departments as required
• Contribute to team effort by achieving targeted results
Main requirements:
• Degree in a business-related field
• Client handling experience in the financial services sector is a definite plus
• Fluent Polish speaker with excellent oral and written skills in English
• Ability to multitask and maintain a high-level of organization
• Outstanding communication and interpersonal skills
• Excellent computer literacy
• Valid work permit required
Benefit from:
• Attractive remuneration package
• Intellectually stimulating work environment
• Continuous personal development and international training opportunities
The Hiring Experience: What Awaits You:
• Let’s Connect – Intro Chat with Talent Acquisition
• Deep Dive – First Interview with Your Future Team
• Speak Your Strength – Language Proficiency Check
• Show Your Skills – Live Technical Session
All applications will be treated with strict confidentiality!