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Polish - Speaking Customer Experience Officer

XM
CompanyXM
CategoryCustomer Support
LocationAthens
Remote
EmploymentNot stated
LevelNot stated
SalaryNot stated by the employer
First seen2 Aug 2026 (the employer did not state a posting date)
Last verified7 Aug 2026
SourceThe employer's own careers page (company_site)
Applications are handled by the employer, not by us.Apply on the employer's site →
Description
The main responsibilities of the position include: • Deal with clients’ inquiries via live chat, email and telephone • Perform personal clientele analysis and take actions as required • Handle client inquiries appropriately and ensure that high level service is provided • Promote available products and services to clients • Develop and maintain excellent relationships with prospective and existing clients • Cooperate effectively with other departments as required • Contribute to team effort by achieving targeted results Main requirements: • Degree in a business-related field • Client handling experience in the financial services sector is a definite plus • Fluent Polish speaker with excellent oral and written skills in English • Ability to multitask and maintain a high-level of organization • Outstanding communication and interpersonal skills • Excellent computer literacy • Valid work permit required Benefit from: • Attractive remuneration package • Intellectually stimulating work environment • Continuous personal development and international training opportunities The Hiring Experience: What Awaits You: • Let’s Connect – Intro Chat with Talent Acquisition • Deep Dive – First Interview with Your Future Team • Speak Your Strength – Language Proficiency Check • Show Your Skills – Live Technical Session All applications will be treated with strict confidentiality!