Job Opportunities API

At dōTERRA Europe Services we encourage all employees to seek out opportunities that will expand their skill set. We strive to help achieve personal career goals by providing opportunities for growth and movement throughout the company. Responsibilities • Handle incoming   customer   contacts   including but not limited to phone and email (non-sales task) • Use resources to   answer questions   and   resolve concerns   promptly and courteously in verbal or written form • Follow-up   on   customer   service   issues • Capture   customer   feedback • Prepare   and   inform Wellness Advocates   about promotions and products • Adhere to schedule   and meet department performance standards Requirements • ENGLISH knowledge   on a   conversational level   is   REQUIRED • POLISH knowledge   on a   fluent/native level   is   REQUIRED • Excellent communication skills, empathic, "problem-solver" attitude • Strong typing and computer skills (MS Office) • Organized and detail oriented • Ability to work under pressure, including during peak season • Ability to follow instructions, policies, and procedures • Works well with people, proactive attitude, passionate about providing a great customer service • Previous customer service experience, preferred • Desire to move up and grow with the company, preferred dōTERRA Europe Services is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, protected veteran status, or disability.