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Location: Cape Town  Working Practices: Hybrid | Mondays and Thursday in office and remaining days remote  Contract Type: Permanent  Working Hours: 10H00 - 18H30 SAST  Reports to: Head of Project Management  Position Summary The PMO Manager oversees a portfolio of Project Managers, ensuring projects are delivered on time, on budget, and to the highest standard. This is a leadership role within the PMO function, responsible for governance, strategic alignment, and portfolio oversight.  The role requires someone with deep delivery expertise who can balance operational rigour with client-centric outcomes. The PMO Manager drives consistency, fosters collaboration across teams, and ensures that delivery excellence scales with the business. They also provide coaching and guidance to Project Managers, empowering them to grow while maintaining accountability for portfolio-level outcomes.  Key Responsibilities    Portfolio & Delivery Oversight  Oversee a portfolio of Project Managers, providing leadership, guidance, and oversight across multiple concurrent projects  Govern and drive portfolio-level delivery outcomes, ensuring consistency in standards and processes  Act as escalation point for complex client or project challenges, supporting Project Managers in resolution  Lead portfolio-level reporting on delivery health, risk, and outcomes for senior leadership  Strategic & Financial Management  Drive strategic alignment between delivery, client expectations, and business objectives  Monitor and manage utilisation trends, resource forecasting, and financial performance across the delivery portfolio  Ensure portfolio delivery supports broader organisational strategy and growth objectives  Team Leadership & Development  Provide coaching and mentorship to Project Managers, building their capability and leadership presence  Support Project Managers in professional growth, performance development, and delivery excellence  Foster a culture of accountability, collaboration, and continuous improvement  Cultivate a positive and collaborative team community culture that promotes retention, alignment with company values, and active engagement.  Cross-Functional Collaboration  Collaborate with cross-functional leaders (e.g., Sales, Learning, Production, etc.,) to ensure seamless delivery handovers and client satisfaction  Act as a trusted partner in client engagements, supporting relationship-building and expectation management  Champion continuous improvement in delivery practices, tools, and systems  Innovation & Continuous Improvement  Advocate for innovation in delivery models, processes, and methodologies  Lead initiatives that enhance efficiency, scalability, and quality of delivery outcomes  Identify and mitigate systemic delivery risks while implementing best practices across teams  What does success look like?  Within 3 months:  Establishes strong working relationships with Project Managers and implements clear reporting cadence on delivery health  Within 6 months: Portfolio-level delivery outcomes consistently meet agreed client and business standards (scope, time, budget, quality)  Within 9 months: Measurable improvements in client satisfaction and cross-functional alignment are evident  Within 12 months: 80%+ of direct reports meet or exceed their individual delivery performance objectives  Beyond 12 months: Recognised as a trusted delivery leader who enables scale, improves client relationships, and strengthens delivery culture across the organisation  Requirements Experience   7–10 years�