Job Opportunities API

*Please note that the position is based in Sofia, Bulgaria and we will help you to relocate TELUS Digital Bulgaria is looking for passionate player support specialists. A typical day: • Help out our players with any issues they might have via tickets and chat • Provide the best player experience with a case by case player oriented approach • Identify trending issues and bugs submitted by players and communicate them to the appropriate teams • Work with a passionate team of gamers to give our support experience a player to player feel Sounds good, right? You have: • Fluency in Romanian and a good command of English • Player empathy and understanding a player’s perspective when tackling their issue is required • Understanding of Player Support • Gaming experience – if you have played games and you can relate to a player’s concept, community and mindset it will be considered as an advantage • Desire to help the players as best as possible and to contribute to the team’s success Our Benefits: • Relocation Bonus: €1,500 Gross (paid in 2 instalments) - to support relocation and initial rent costs • 30 Days of Company-Provided Accommodation on arrival, and assistance in finding a long-term home • Plane Ticket from your location to Sofia • € 300 Voucher Vacation - Beach, Spa resort or mountains—the choice is yours! • Taxi transportation directly from the airport to your accommodation • Fully paid training sessions from the office • Stable job and career development opportunities • Attractive salary • Additional health insurance • 50+ benefits and services to choose from • Positive international working environment • Support and learning • Employee referral bonuses We care about the well–being of our employees, invest in their future growth, encourage fun and team building projects! It sounds like the perfect job for you? APPLY NOW! About us: TELUS Digital Bulgaria is the largest employer in the CX (Customer Experience) industry in the country with over 4,200 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.