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Pharmacy Technician III - Patient Access

mahec
Companymahec
CategoryHealthcare
LocationAsheville NC
RemoteOn-site (inferred)
EmploymentNot stated
LevelNot stated
SalaryNot stated by the employer
Posted1 Jul 2026
Last verified9 Aug 2026
SourceEmployer ATS (workday)
Applications are handled by the employer, not by us.Apply on the employer's site →
Description
JOB SUMMARY: At all levels, Pharmacy Technicians   work collaboratively as an active team member of the interdisciplinary team to provide patient centered care across the continuum. In this role ,   the goals include providing   an   excellent   patient experience,   high-quality   outcomes, and improved productivity for the team .   This position will focus on Patient Access work, with its heaviest scope serving patient needs over the phone. This is an onsite position, based at MAHEC's Community Pharmacy at Biltmore Campus, Asheville. SPECIFIC RESPONSIBILITIES: • Demonstrates competence in managing various pharmacy workflows and systems including dispensing, pharmacy information systems, and inventory management . • Maintains a system for medication storage and security • Manages medication recalls and backorders • Connects patients to medication   assistance   resources which includes management of   patient   assistance   program applications through pharmaceutical manufacturers • Collaborates   with the prior authorizations team • Assists   pharmacists and other clinicians with   medication histories as requested • Performs medication refills using a standardized protocol • Support learners in the pharmacy department This role description is a general description of the essential job functions. It is not intended to describe all the duties the   Pharmacy Technician   may perform. KEY COMPETENCIES: • Communication Skills Effectively and respectably communicate with other individuals, whether it be a colleague, patient, or patient’s family member and appropriately   enumerate   information in a manner easily understood by all parties. We do this to foster a culture of understanding between all parties, especially in complex and   difficult situations , to   ultimately provide   the best care possible   to   our patients and their families. • Decision Making Ability to make the most   appropriate decision   in a given   situation and then   taking   the next steps to ensure   appropriate   and   timely   completion. This requires conflict resolution skills, critical thinking skills , confidence   in your ability to make the right decision in most situations. This also includes   ability   to prioritize your workday appropriately to ensure the most important tasks are completed on time. • HealthCare Knowledge Having the drive to keep yourself abreast and up to date on the new breakthroughs in your area of expertise and communicating them to the rest of the team, as appropriate .    This also includes keeping up with your licensure and yearly training requirements within your   area   expertise   along with MAHEC’s organizational training. Finally, the ability to apply the depth of knowledge   maintained   and gained through this process in real life scenarios as   appropriate . • Interpersonal Skills Showing the ability to meet   difficult situations   with grace, professionalism, and understanding. Within your area of expertise, showing respect and showing empathy where appropriate with your colleagues, patients, and their family   at all times , even when   its   most difficult to do so. This is done, in part, by effective listening, being your authentic self, showing responsibility and dependability, and being patient with others. • Organizational Values Adherence to MAHEC’s founding principles and incorporating them every day. This includes, among others, having integrity and accountability, reverence for other cultures and   equitable   practices,   ability   to manage change, and displaying a clear understanding of organizational dynamics. Doing these things creates a culture where people want to do   the   best for each other and gives personal ownership towards the goal of helping people in their time of need. • Problem Solving Having an analytical mind and ability to work autonomously to solve complex problems that may arise. The wherewithal to think logically through a difficult problem and come to   an appropriate resolution   for a given issue. This helps to drive continuous improvement by thinking   through   where we can improve in a novel way. Measures success by understanding where we are currently and where we want to go and then applying those   new ideas   to affect positive change. SPECIFIED SKILLS COMPUTER: • Excellent skills in Microsoft Office including Word, Excel, PowerPoint, and database applications   required . FOREIGN LANGUAGE: • Spanish speaking skills preferred. PHYSICAL DEMANDS • Physical Demands: Light   - Moderate energy level: Lift and carry 25 - 35   lbs , Push/Pull 50 - 100   lbs   (empty bed, stretcher, etc.) • Physical Activity : Frequent (34 - 66% of Workday) SUPERVISORY RESPONSIBILITIES: • Not applicable EDUCATION AND EXPERIENCE Pharmacy Technician III MINIMUM QUALIFICATIONS: • Meets all minimum qualifications for Pharmacy Technician II • Two years of pharmacy or clinical experience • Advanced skillset in one of the following: • Clinical care: • Examples   include:   refill protocol, medication access, medication reconciliation • Retail operations: • Examples   include:   i nventory management ,   wo rkforce management PREFERRED QUALIFICATIONS: • Graduation from a pharmacy technician training program R EQUIRED LICENSES: • Certified Pharmacy Technician ( CPhT ) license   required   within 12 months of hire   (applicable only to Pharmacy   Technician I   position) . SCHEDULE: Regular attendance on-site is an essential function of this position.   Work from home opportunities may be available for qualified applications.   Typical business hours are Monday – Friday, 8:00 am to 5:00 pm (or flexed to best meet the needs of the clients and/or the Division);   40 hours   per workweek .   Work hours will need to be flexible   in order to   respond to special work assignments, or evening activities, as requested by the team leader. POSITION COMPENSATION: $24.90/hour, full time + full benefits available At MAHEC , we strive to equip all team members with Total Rewards (pay + benefits) to honor their service, support their health, manage their financial security, build their career, and thrive. All MAHEC employees and learners will be required to receive the Flu vaccine or have an approved exemption. MAHEC Talent Management is located at 121 Hendersonville Road, Asheville, NC 28803. Equal Opportunity Employer. MAHEC is a qualifying employer for the Public Service Loan Forgiveness (PSLF) Program. Employees who meet federal requirements may be eligible to have remaining student loan balances forgiven after 10 years of qualifying payments while working full-time at MAHEC. If you are interested in this role, and you have related experience and qualifications, we encourage you to apply or reach out to [email protected] for support in your job search process. You could be the talent we are seeking for this or other opportunities.