Job Opportunities API

Description Job Purpose: The Personal Injury Coordinator will assist the Director in overseeing the day-to-day functions of the personal injury treatment process. DUTIES INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING : · Serves as the primary point of contact for patients and clients throughout the personal injury claims process. · Collects and organizes all necessary documentation related to patients’ cases · Communicates with insurance carriers, medical providers, and other relevant parties to ensure timely and accurate processing of claims · Schedules appointments and follow-up meetings with patients and legal team. · Maintains accurate and up-to-date records of all patient interactions and case details · Assists with drafting legal documents and correspondence as needed. · Process and document scheduling requests from law firms, referring physicians, or self-referrals. · Upload individual records and corresponding Letters of Protection to each patient’s account and located under the respective firm’s account profile. · Assist in managing personal injury emails and incoming correspondence. Contact each respective firm within 24 hours to process their request. · Manage and update various reports for optimal tracking of pending authorizations. · Properly manage records, upload them into the appropriate account and patient’s chart. Requirements SPECIFIC KNOWLEDGE, SKILLS, LICENSES, CERTIFICATIONS, ETC.: • Bachelor’s degree in a related field or equivalent work experience required • 2 or more years of work experience in a legal support role, preferably personal injury law • Bilingual highly preferred • Strong organizational and time management skills • Excellent written and verbal communication skills • Ability to work independently and as part of a team • Proficient in MS Word, Excel, PowerPoint and Outlook • Must be able to multi-task in a fast-paced environment and meet deadlines • Must possess good problem-solving skills • Knowledge of personal injury cases and treatment processes WORKING CONDITIONS: Environmental Conditions : Medical Office environment Physical Conditions : · Must be able to work as scheduled – typically from 8:00 – 5:00 M-F · Must be able to sit and/or stand for prolonged periods of time · Must be able to bend, stoop and stretch · Requires eye-hand coordination and manual dexterity sufficient to operate office equipment, etc. KNOWLEDGE AND SKILLS: · Must be highly self-motivated · Ability to communicate effectively and comfortably with e-mail, text and phone. Must include written and verbal skills · Effectively manages day by organizing and prioritizing · Protects patient information and maintains confidentiality