Job Opportunities API

The Role   RISE Personal Care Specialists engage in one-on-one interactions with patients and/or customers from the time they enter the retail area until they check out and exit the store. Our ideal Personal Care Specialist candidate should be friendly and upbeat, much like a barista in your favorite coffee shop. Our incredible Personal Care Specialists are Green Thumb’s secret to success—they connect each unique patient and/or customer with just the right product and method of consumption for their needs. The Personal Care Specialist is a master of our menu and knows exactly how to help anyone who walks through the dispensary’s doors.   Responsibilities  Engage with and assist patients and/or customers in a customer-facing, intimate retail environment  Play an active part in patients' and/or customers' education on products, methods of consumption, and safety as part of patient interaction  Utilize product and consumption-method knowledge to recommend a safe and effective regimen suited to each patient and/or customer’s needs. Responsible for remaining up to date on product knowledge. Promote a work environment that is positive, communicative, patient and/or customer-oriented Assist in verifying order deliveries for accuracy  Provide necessary support to the management team to ensure retail store operations run smoothly, properly, and in compliance with the applicable rules and regulations, including daily activities, maintenance, and patient information for any reported issues and/or complaints  Ensure local and state cannabis regulations are properly enforced and upheld  Ensure sales floor is properly stocked and presence of the store is well maintained and compliant Maintenance of hard copy files as required   Follow security measures and safety compliance procedures Complete duties at assigned workstations, as determined by management, during scheduled shifts including:  Front of House: Check In, Sales Floor, POS (Kiosk, In-Store, Pre-Order), Curbside, Roll Thru Back of House: Fulfillment, Receiving, Replenishment, Inventory Counts Maintenance: Uphold cleanliness, safety, and presentation standards throughout the dispensary Other duties as assigned Qualifications    At least one year of customer service experience; preference for candidates with specialty, customer-facing retail experience  Meet the scheduling and availability requirements (i.e., ability to work a schedule inclusive of varying shifts such as mornings, days, nights, and weekends) to meet business needs  Must have reliable, responsible, and dependable attendance  Must be 21 years or older  Must pass all required background checks including state-specific cannabis employment requirements  Possess valid driver’s license or state ID  Must be and remain compliant with all legal or company regulations for working in the cannabis industry  Prior cannabis experience not required Additional Requirements  Must have the ability to perform the following tasks for prolonged periods of time (i.e., up to the duration of a scheduled shift or workday)  Move about the dispensary to fulfill work assignments and assist patients and/or customers in various locations of the dispensary  Remain in a stationary position, if required, to meet the needs of the business  Converse and communicate with individuals and groups of people directly  Operate point of sale system, computer, and other office productivity machinery to use online programming and software including word processing, database management, spreadsheet applications and email  Prepare patient and/customer orders by moving and placing products  Inspect and receive detailed information, such as patients' and/or customers' dates of birth, in-store or online orders, or inquiries&