Personal Assistant / House & Operations Manager
Keen Software House
| Company | Keen Software House |
| Category | Operations & Admin |
| Location | Prague |
| Remote | On-site (inferred) |
| Employment | Not stated |
| Level | Manager |
| Salary | Not stated by the employer |
| Posted | 16 Jul 2026 |
| Last verified | 7 Aug 2026 |
| Source | Employer ATS (greenhouse) |
Description
About the role
We are looking for a reliable, practical and proactive person to support Marek and Olga, assist Keen Software House with operational needs, and manage the daily running of Oranžérie .
The purpose of the role is to make our lives easier and protect our time. Success means that practical matters are under control, problems are noticed early, guests and spaces are looked after to a consistently high standard, and tasks move from request to satisfactory completion without repeated reminders.
We need someone who takes ownership: understands the intended result, identifies the necessary steps, involves the right people and remains responsible until the matter is fully resolved.
This is a varied and hands-on role. Some days will focus on administration, appointments and suppliers; others may involve preparing Oranžérie for guests, coordinating an event, resolving a household issue or handling an unexpected practical situation.
Main responsibilities
Personal and business administration
Support Marek and Olga with personal, practical and administrative matters.
Help Marek and selected Keen colleagues with documents, research, purchases, logistics, meetings, travel and follow-up.
Communicate confidently with banks, authorities, insurers, accountants, lawyers, suppliers and other institutions.
Make calls, establish requirements, prepare documents, arrange signatures and follow matters through to completion.
Organise appointments, bookings, travel, deliveries, purchases and errands.
Maintain an overview of open tasks, deadlines, documents and recurring obligations.
Provide brief and useful updates covering status, next steps, expected completion and anything requiring a decision.
Oranžérie and household operations
Take responsibility for the smooth day-to-day operation of Oranžérie .
Maintain high standards of cleanliness, order, presentation and care throughout the property.
Manage cleaners, the gardener, technicians, maintenance companies and other suppliers.
Plan their work, communicate expectations clearly and check that the completed result meets the required standard.
Coordinate repairs, servicing, inspections, warranties, supplies and preventive maintenance.
Identify problems early and organise the appropriate professional to resolve them.
Keep Oranžérie functioning reliably while Marek and Olga are travelling.
Maintain an overview of suppliers, contacts, access arrangements, costs and service dates.
Costs, hospitality and practical support
Keep costs reasonable, compare offers and check that invoices correspond to the work agreed and completed.
Prepare Oranžérie for guests and events with close attention to detail.
Ensure that rooms and shared spaces are clean, orderly, welcoming and presented to a high standard.
Arrange refreshments, prepare guest rooms, set tables correctly and support private and company events.
Welcome and look after guests in a warm, attentive and professional manner.
Notice practical details that affect a guest’s experience and address them without needing to be instructed.
Support the preparation, running and clearing-up of events.
Handle practical errands and unexpected situations as needed.
Who we are looking for
You have relevant experience in personal or executive assistance, administration, office operations, hospitality, house management or a similar role.
You are proactive, organised, dependable and discreet. You communicate clearly and briefly, remain calm when something unexpected happens and naturally take responsibility for outcomes.
You do not wait to be told every step. You turn broad requests into a plan, follow up without reminders and retain ownership until the intended result has been achieved. When specialist knowledge is required, you find and coordinate the appropriate expert.
You are confident calling a bank, authority or supplier, asking the necessary questions and deter