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People Operations Lead

Rockstar
CompanyRockstar
CategoryOperations & Admin
LocationUnited States
RemoteRemote
EmploymentNot stated
LevelLead
SalaryNot stated by the employer
Posted29 Apr 2026
Last verified3 Aug 2026
SourceEmployer ATS (workable)
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Description
Rockstar is recruiting for a mission-driven healthcare company dedicated to making life happier and healthier for autistic and neurodivergent adults. Despite autism diagnoses increasing more than 5x in the past 25 years, autistic adults have been systematically overlooked. This has led to extremely poor outcomes, including high rates of co-occurring mental health conditions and a lower life expectancy. The company is here to change that. The organization delivers specialized mental health services for autistic adults, covered by insurance. They have helped tens of thousands of people receive an autism diagnosis for the first time, work with neurodivergent-affirming therapists, and find belonging through community. Their outcomes meaningfully outperform traditional care for autistic adults, with substantially greater improvements in mood, anxiety, and quality of life. The company is growing 3x year over year and is at mid-double-digit millions in run-rate revenue, with thousands of active clients and 400+ clinicians. It is a high-ownership, mission-driven team, building something that has never existed for autistic and neurodivergent adults. About the Role The company is hiring a Sr. Manager-level People Operations Lead to own the day-to-day immediately: payroll, benefits administration, employee relations, accommodations, and terminations Beyond execution, they are looking for someone with the potential to grow into a strategic advisor — thinking through compensation strategy, new people systems, and how they scale the HR function as they grow They serve 350+ providers and 10K+ clients across multiple states, so comfort with complexity and scale matters As the first people ops hire, this person will establish the function from the ground up. They will own the full people operations surface area—employee relations, performance management, lifecycle operations, compliance, and compensation systems. They will report into the Head of Clinical Operations , and work to turn people challenges into clean, scalable processes that protect the company while enabling fast growth. This role requires high ownership and sound judgment. The person will personally manage investigations, coordinate with the PEO, administer pay and benefits, work with providers on accommodations requests and more. At the same time, they will build the playbooks, decision trees, and templates that make people ops repeatable and scalable, designing systems that work for 1,000+ clinicians . If you're excited by first-principles thinking, high-stakes problem-solving, and building durable systems from scratch in a fast-moving environment, this role is designed for you. You Will Lead employee relations end-to-end: Manage investigations, terminations, accommodations, and documentation in a way that is fast, calm, and legally defensible, containing issues before they escalate Build clinician performance management systems: Design and run playbooks, decision trees, and templates so most performance issues are resolved without CEO or Head of Clinical Ops involvement Operate company-wide people systems: Own PEO administration, payroll coordination, benefits administration, and policy documentation, ensuring clean execution across all employee lifecycle events Scale clinician lifecycle operations: Streamline onboarding, leaves of absence, exits, and role/status changes; partner with Clinical Ops and Provider Growth to support rapid scaling to 1,000+ clinicians Support compensation planning: Conduct competitive market reviews, help create pay bands and raise frameworks, and ensure compensation changes are executed cleanly Build corporate people systems: Work directly with the CEO to establish consistent processes for the corporate team, including onboarding/offboarding, performance management, and structured feedback About You Have 6–10 years of experience in people operations or human resources within a star