Job Opportunities API

Koala is a global furniture brand bringing Australian design and innovation to the world. We create forward-thinking products that solve problems for people and homes everywhere, driven by our purpose to make the world a more comfortable place. We’ve always believed in doing things differently, whether in the way we develop products, how we do people and culture, or the way we bring the brand to life. That mindset has fuelled our growth, helping us disrupt categories in ways that are creative, bold and often unexpected. While we’re a household name in Australia, our journey on the global stage is only just beginning. Since launching in 2015, our furniture has reached homes across Australia, Japan, the US and the UK. As a B Corp-certified, customer-obsessed, and data-led company, we’re committed to revolutionising furniture for generations to come through design, innovation, and meaningful sustainability. Role Description Koala's US team is small and growing, around 15 people today, with plans to grow toward 25. This role is the dedicated, on-the-ground People Operations presence for that team: the person who makes sure people get hired, paid, supported, and set up to do their best work, day to day. This is a hands-on, fast moving, generalist role. You'll move between recruiting, onboarding, employee relations, compliance, and systems administration in the same week, sometimes the same day. You'll also be Koala's local partner for global People & Culture initiatives, taking programs and policies built at the global level and making them work in practice for the US team. You'll have full ownership of People Operations for the US but you won't be doing it alone. Koala's global People & Culture team, based in Australia, includes dedicated recruitment and people operations specialists, and you'll have direct access to their expertise, tools, and established playbooks. Key Responsibilities Recruiting & Onboarding Own full-cycle recruiting for US roles: sourcing, screening, interview coordination, reference checks, and offers. Partner with hiring managers to build job descriptions, interview plans, and scorecards. Deliver an exceptional candidate experience across all stages of the hiring journey. Build and maintain external networks to strengthen employer brand visibility and future talent pipelines. Strategizing with Global P&C on employer branding, benefits, policies and programs to attract and retain best in class talent Run onboarding end to end including paperwork, equipment/IT coordination, first-week experience: so new hires land well. HR Operations, Payroll & Compliance Administer the US employee lifecycle: new hires, changes, leave, and offboarding within our HRIS. Handle day-to-day payroll administration and employee payroll queries, working with our third-party payroll provider, which manages core processing. Own US employment law compliance across all states we employ in wage and hour, leave, classification, and required notices. Maintain and administer HR policies and the employee handbook, keeping them current with federal, state, and local law. Administer benefits enrollment and respond to employee benefits questions. Culture, Engagement & Manager Support Be the first point of contact for US employees and managers on people questions, employee relations issues, and day-to-day HR needs. Coach managers on performance conversations, team issues, and basic people management practice. Run US-specific engagement and culture initiatives that keep a remote, distributed team connected. Systems & Global Program Execution Own our core US HR systems and vendor relationships (HRIS, payroll platform, benefits administration). Keep employee records, data, and reporting accurate and audit-ready. Partner with the Global People & Culture team to roll out global programs, policies, and initiatives, adapti