Job Opportunities API

Manitoulin Transport has the most extensive transportation network in North America, making it easy to provide dependable on-time delivery and faster transit times. Sustained by its over 65 years experience, Manitoulin developed the transportation knowledge that is relied on and trusted by clients in various industries. • Resolve the daily technical issues reported by end users in the company • Make effective use of ticketing system to record, track, and follow-up on open incidents and ensure resolution is set within the SLA’s • Troubleshoot problems with laptops, desktops and other equipment and perform hardware replacements or upgrades as needed • Provide technical support for Microsoft Windows operating systems and  applications, Email, and custom Manitoulin applications and portals • Provide training on new and existing applications as required • Working with the Infrastructure group when required • Create how-to documentation to assist people with various computer tasks • Assist with or lead team initiatives • Physically install and deploy new equipment as required • Be available for flexible hours when required • Scheduled to work on-call • Maintain asset and system records • This is an In Office position • Other duties as assigned • Completion of a college diploma and minimum of 2 - 3 years related experience • Experience with the setup and maintenance of network PCs, laptops and printers • Ability to fully troubleshoot and support Microsoft Windows and Mac users What do we offer you? • Competitive wages • Comprehensive Benefits Program • Profit-Sharing Opportunities • Rewarding Careers • Opportunities for Growth and Advancement