Job Opportunities API

Position Summary The Payroll Specialist helps support our payroll function for our growing client base. This position will be responsible for all payroll-related processing activities. Essential Duties and Responsibilities • Provide day-to-day payroll processing support for scheduled and off-cycle payrolls. • Import or manually enter payroll changes (payroll hours, employees updates, earnings, deductions, and tax overrides etc.). • Calculate payroll and confirm accurate entry of client-provided payroll data through generating control totals for import files and through manual review. • Respond timely and accurately to all client inquiries via email, cases, and phones. • Partner with Payroll Supervisors on special projects to support clients. • Manage and support assigned book of business. Marginal Functions • Build, maintain and promote relationships with team members, peers across disciplines, and all other company team members ensuring effective coordination of communications and services affecting clients. • Attend webinars and training to stay up to date on best practices related to the company and department. • Complete projects and other duties as assigned by supervisor. Knowledge, Skills, and Abilities • Demonstrates effective time management, maintains accurate records, and ensures all payroll tasks are completed in accordance with established schedules and compliance requirements. • Ability to multi-task while maintaining a high level of accuracy and strong attention to detail. • Strong verbal and written communication skills with the ability to collaborate effectively across teams and interact professionally with employees at all levels. • Intermediate to advanced proficiency in Microsoft Office applications, including Excel (formulas, pivot tables, data validation) and Outlook (email management, scheduling). • Uses analytical thinking to troubleshoot payroll issues, interpret data, and determine appropriate solutions quickly and confidently. • Demonstrated ability to exercise good judgment when evaluating situations, identifying problems, and determining appropriate courses of action • Proven ability to partner with cross-functional departments—including HR, Finance, and Operations—to resolve payroll-related issues and ensure accurate, compliant processing. • Education & Experience • High school diploma or equivalent combination of experience, skills, education (including other relevant nontraditional degree programs, certifications, or job training programs) preferred. • Minimum of one year’s experience in Customer Service. • At least one year of payroll experience is preferred but not required. • Proficiency with Microsoft Office software (Outlook, Microsoft Teams, Excel, Word, PowerPoint) and demonstrated ability to learn other applications as needed.. Physical, Mental, & Communication Demands Physical Demands: • Sedentary Work: Remains seated for extended periods, often at a desk or computer. • Manual Dexterity: Frequent use of hands and fingers to operate a computer keyboard, mouse, printer, mail machines, and other office equipment. • Mobility: Occasionally moves about the office to attend meetings, retrieve files, or collaborate with team members. • Visual Acuity: Frequently reads detailed numerical data, spreadsheets, and system interfaces requiring close visual attention and accuracy, primarily on a computer screen and occasionally in printed materials. • Lifting & Carrying: Occasional lifting, carrying, loading of office supplies. (typically, less than 15 lbs.) Mental Demands: • Attention to Detail: Reviews, verifies, and enters payroll hours, deductions, earnings, and tax adjustments with precision to ensure error-free payroll runs. • Problem-Solving: Interprets payroll data, identifies discrepancies, calculates adjustments, and determines appropriate corrective actions. • Multitasking: Manage multiple tasks and projects simultaneously, ofte