Job Opportunities API

We’re looking for high-performing and experienced Payments Specialist who has demonstrated the skills needed to work in an environment that moves quickly and changes a lot. We need people who learn quickly, communicate excellently, and support other team members.   Some of the job responsibilities you’ll have are:   -          Processing of local and foreign currency transactions and any investigation related to payments -          Responding to queries from other banks -          Raising RFI’s with clients -          Resolving Transaction Screening and Monitoring alerts for payment transactions -          Ensuring excellent customer service by interacting with customers and helping them through their issues -          Working with our product and technology teams to suggest ideas and improvements to our processes, so we can better service our customers -          Working with internal teams to resolve customer issues   The key competencies we’re looking for are:   -          Experience in local and international payment, covering processes, investigation, dispute management -          Knowledge of Central Bank UAE regulations for payments -          Knowledge of SWIFT and related processes -          Cheque processing experience is a plus -          Good problem-solving skills in situations where there is no clear process or guidance -          Excellent communication skills and the ability to simplify complex processes for customers -          Great teamwork and the ability to support others even in a busy environment -          Flexible and open to an ever-changing environment and passion for working in a startup -          Perfect spoken and written English -          Arabic language a plus