Job Opportunities API

BASIC PURPOSE OF THE JOB To greet patients and ensure all information is gathered for efficient encounters and billing outcomes. REPORTS TO • Practice Manager/Lead JOB REQUIREMENTS Supervisory Responsibilities: No Minimum Education: High School Diploma/GED Degree: General License/Certification Required: None Minimum Work Experience: 1-2 years in Medical Office setting preferred REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES • Ability to multi-task while presenting a positive and comforting presence with patients and families. • Efficient typing, filing and troubleshooting skills. DUTIES AND RESPONSIBILITIES • Answers incoming telephone calls in a courteous and helpful manner. • Opens and routes incoming mail in a timely manner. • Retrieves patient charts prior to visit and provides schedule to providers and staff. • Registers new patients and updates patient information in scheduling system. • Verifies and creates subscriber information in computer system. • Copies, files and retrieves medical records as requested. • Places calls to remind parents of appointment date and time. • Schedules follow-up appointments and provides any necessary forms for parents. • Demonstrates respect and regard for the dignity of all patients, families, visitors, and fellow employees to ensure a professional, responsible, and courteous environment. • Maintains confidentiality of all hospital and patient information at all times as observed by management and peers. • Patient/Family Complaints are handled in a confidential, timely and professional manner. • Fosters mature professional relationships with fellow employees in a courteous, friendly, manner as measured by management observation and peer input. • Completes all ETCH and practice required training and CBL requirements. • Willingly accepts any other assignment that may be requested. • Utilizes hospital resources and time respectfully and accountably. Works as effeciently as possible to ensure best use of time. PHYSICAL REQUIREMENTS • Note: Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position. • Light lifting, pushing and pulling is required for 1-20 lbs occasionally and frequent moving of objects of less than 10 lbs is required. Frequent sitting with some walking, standing, squatting, bending, and reaching is required. Keyboard/computer use and/or repetitive motions may be required. Come work where you can make a difference everyday.