Patient Service Representative I - Floater
CLS Health PLLC
| Company | CLS Health PLLC |
| Category | Healthcare |
| Location | Houston |
| Remote | On-site (inferred) |
| Employment | Not stated |
| Level | Not stated |
| Salary | Not stated by the employer |
| Posted | 1 Jul 2026 |
| Last verified | 9 Aug 2026 |
| Source | Employer ATS (paylocity) |
Description
Description
About CLS Health
CLS Health is a growing healthcare system in Houston, Texas that is taking a different approach to healthcare. We are a physician-led healthcare group that focuses on providing patients with holistic, multispecialty care. We're a dynamic team on a mission to provide better healthcare options for Houstonians!
We are Looking for:
We are looking for a professional and courteous Patient Service Representative I to join our team. As the first point of contact for our patients, you will be responsible for providing excellent customer service, coordinating financial responsibilities, and ensuring that our patients have a positive experience when they visit our facility.
Responsibilities:
• Greet patients and visitors in a friendly and welcoming manner
• Verify patient information, including insurance coverage and personal information
• Collect co-pays and other fees from patients at the time of service
• Ensure the referrals are in the patient's chart before the patient comes in
• Maintain patient records and ensure that they are accurate and up to date
• Count cash box and complete cash reconciliation forms. Once close is completed, sign off on EBO report and cash reconciliation
• Handle patient complaints and resolve issues in a professional manner
• Perform other administrative tasks as needed
Benefits:
• 401(k)
• 401(k) matching
• Dental Insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
Requirements
• High school diploma or equivalent
• Experience in a medical office or customer service environment preferred
• Excellent communication and interpersonal skills
• Ability to multitask and prioritize effectively
• Strong attention to detail and accuracy
• Proficiency in Microsoft Office and other computer applications
• Knowledge of medical terminology and insurance billing preferred