Job Opportunities API

  See your work in a new light. At LUX Infusion, we’re reimagining infusion care to be more human, supportive, and connected. Inspired by lux —meaning light - we guide patients, providers, and partners through complex therapies with clarity, compassion, and confidence. As a clinician-led, U.S.-based organization, we put people first - helping patients feel seen and supported through faster therapy starts, dedicated care coordination, and meaningful collaboration. Our commitment to inclusion, diversity, equity, and advancement (IDEA) is central to our culture, ensuring every team member feels valued and empowered to make a difference.     Schedule: Monday Through Friday From 8:30am Eastern Standard Time To 5pm Eastern Standard Time Work schedule is subject to change based on business needs.   Location: Upon successful completion of on-site training, it is anticipated that an incumbent in this role will work in a hybrid capacity from our location in Syracuse, NY on-site three (3) days per week while working from home two (2) days per week. Work location is subject to change based on business needs.   Join our team, bring your best, and receive a  $1000 retention bonus  as our way of saying thanks for being part of our success.   Job Description: The Patient Referral Coordinator is responsible for the processing and coordination of all new referrals with the main objective being to clear all patients prior to service in order to ensure proper payment in compliance within all legal and regulatory parameters. This person will ensure accurate, efficient and timely processing of new referrals for Infusion and Enteral services to include, but not be limited to, obtaining all necessary supporting documentation, confirming insurance coverage, coding and pricing of products, documenting patient in applicable computer system, submitting for pre-authorization and coordinating of initial “pushing” of the referral. The Admissions Representative provides support and works collaboratively with referral sources, hospital liaisons, the pharmacy, nursing, and billing and branch personnel. QUALIFICATION REQUIREMENTS Associate’s degree in Business, Health Care Services, or Medical Sales required Minimum of one (1) year of experience in healthcare industry required Strong working knowledge of first- and third-party payer requirements as it pertains to the billing and collection industry Excellent management, communication, interpersonal, team-orientation, organizational and analytical skills Prioritization and multi-tasking skills Proficiency with problem resolution Self-motivated and self-disciplined Computer aptitude Mathematical aptitude QUALIFICATIONS PREFERRED Minimum of two (2) years of experience with a home care company preferred Prior home infusion experience on the provider or payer side preferred ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Provide knowledge and leadership regarding infusion intake processes by:  Receiving new requests for services via phone, fax or other means Obtaining all information necessary to accurately process the referral according to established procedures Completing referral process within time frame required to meet the needs of the patient, family and referral source Accurately completing the patient record in applicable computer system to include all required demographics, insurance and clinical information; recording appropriate progress notes and alerts to present a clear concise picture of patient data Confirming insurance coverage for services requested; gathering detailed information regarding, but not limited to, eligibility, deductible, out of pocket, authorization requirements and patient obligations Communicating with referral source or liaison regarding, but not limited to, insurance co