Job Opportunities API

Hampton, Virginia Hiring Range $18.20 - $23.68/Hourly
Actual pay is determined based on job-related factors such as relevant experience, education, credentials, skills, internal equity, and business needs. Overview Provides a wide range of support to patients for the registration process to include financial counseling, verifying insurance, initiating authorizations, providing quotes, calculating and posting patient payments, and back-up registration support. Resolves patient issues, processes patient correspondence, and completes assigned work queues. What you will do • Provides a wide range of support to patients for the registration process to include financial counseling, verifying insurance, and initiating authorizations. • Provides back-up support for patient registration. • Completes required documentation and attestations to secure coverage and funding for patients. • Resolves patient complaints and questions. • Researches patient accounts for balance issues. • Processes insurance/patient correspondence within 24 hours of receipt. • Completes assigned work queue corrections daily. • Other duties as assigned. • Cross trained to support two or more other areas within the department. Qualifications Education • High School Diploma or GED, (Required) • Bachelors Degree, Accounting, Finance, Business Administration or related field (Preferred) Experience • 2 years Revenue Cycle experience (Required) Skills and Abilities • Requires strong problem solving skills, high attention to detail and an aptitude for learning. • Able to read and interpret Explanation of Benefit (EOB) and assist with questions. • Requires knowledge of outside billing and collection vendors, along with financial policies to apply charity. Licenses and Certifications • Certified Healthcare Access Associate (CHAA) - National Association of Healthcare Access Management (NAHAM) (Preferred) • CRCR - Healthcare Financial Management Association (HFMA) (Preferred) • Revenue Cycle Certifications (CHAA or CRCR) within 1 Year (Required) To learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers .