Job Opportunities API

Monday - Friday, Day Shift Job Summary The Patient Access Representative will be responsible for performing all functions necessary to accomplish the checking in/checking out of patients including insurance verification, entering demographics correctly and collecting at time of service. Essential Responsibilities: • Greet all patients as they arrive in a friendly, courteous, and professional manner. • Demonstrate and maintain a working knowledge of customer service principles and departmental expectations regarding customer service. • Check for previous balances/payment history, collect co-payments, deductibles, or co-insurance. • Work with Business Office collectors to assist with collecting old balances and work with physician office staff when patient benefits are not accepted at out facility. • Perform insurance verification • Calculate patient payments according to benefits. • Perform other duties as assigned. • Post payments to patient accounts accurately and in a timely manner. • Balance out cash draw daily. Education and Experience: • High School diploma or equivalent. • One year of experience in medical office, registration or collections. • Ability to read and comprehend instructions. • Ability to add, subtract, multiply, and divide. • Ability to apply common sense understanding to carry out instructions furnished in written and oral form. • Ability to deal with problems involving several variables in standardized situations. • Professional Maturity, Responsible, Dependable, Flexibility, Intelligence, Energetic and Organized. Computer Skills: • Intermediate computer skills Physical Requirements: • Continuous sitting. • Frequent use of computer (repetitive fine hand manipulation). • Occasional bending and twisting of neck and back, standing and/or walking, lifting/carrying of items up to 25 lbs.