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Passenger Service Agent - Avianca

Triangle Aviation Services - NYC
CompanyTriangle Aviation Services - NYC
CategoryHospitality
LocationBoston
Remote
EmploymentNot stated
LevelNot stated
SalaryNot stated by the employer
Posted30 Jun 2026
Last verified9 Aug 2026
SourceEmployer ATS (paylocity)
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Description
Triangle Aviation Services - Boston - Passenger Service Agent - Avianca Passenger Service Agent - Avianca Passenger Service Agent - Avianca Boston Job Type Part-time Description • Perform reservation duties and assist passengers with flight changes, seat upgrades and confirmation. • Assist and check in embarking passengers by performing all related duties. • Attend to gate and perform all related duties including but not limited to the operation of the loading bridges. • Provide information to passengers in a manner directed by the client and/or the company. • Maintains excellent labor relations by being professional and courteous to all by always treating individuals with respect, by making sure passengers issues are addressed immediately. • Perform cash and ticketing duties in the manner prescribed by the airline and ensure customer satisfaction. • Assist passengers with mishandled baggage procedures and initial tracing entries. • Perform reservation duties in the manner prescribed by the airline. · Assist passengers with mishandled baggage procedures and initial tracing entries. · Perform baggage tracing and related functions to satisfy passengers concerns and complaints. • Assist and direct disembarking passengers from aircraft through airport facilities and perform all associated duties. • Attend to all special needs and physically challenged passengers. • Operate customer departure control and airline computer system as required.