Job Opportunities API

Description Duties and Responsibilities: • Supervises the Parts Department staff, including reviewing existing job responsibilities and reporting relationships, assigning duties, providing feedback regarding job performance, and developing employees’ skill levels, while developing an effective team. • Hires, trains, fires, and evaluates the performance of all Parts Department employees. • Responsible for understanding and complying with California Labor Code and all wage and hour laws, including but not limited to compensating employees for all hours worked; providing meal, rest, and recovery periods; and maintaining accurate time records. • Responsible for complying with all state and federal laws, including but not limited to equal employment; pay equity; harassment, discrimination, and retaliation; and reasonable accommodations. • Executes policies, procedures, systems, and controls for the effective running of the Parts Department. • Executes, administers, and coordinates the activities of the Parts Department in accordance with policies, goals, and objectives established by Parts & Service Director and/or the General Manager in accordance with the development of corporate policies and goals that cover Dealership sales operations, personnel, financial performance, and growth. • Develops, implements, and monitors the execution of processes that help grow Dealership culture and profitability. • Understands the metrics that drive the Parts Department’s profitability. • Maintains reporting systems required by the Executive Team (ET) and the manufacturer. • Attends managers meetings. • Strives for teamwork within the department and with all other departments. • Understands, keeps abreast of, and complies with federal, state, and local regulations that affect repair operations, such as Bureau of Automotive Repairs rules and regulations, hazardous waste disposal, OSHA Right-to-Know, etc. • Understands and ensures compliance with manufacturer policy procedure. • Holds weekly department meetings to review progress towards forecast. • Establishes and maintains good working relationships with customers to encourage repeat and referral business. • Fosters professional employee development and determines need for advanced training. • Makes customer satisfaction a department priority, ensuring that Parts Department personnel are courteous and respectful in their interaction with customers. • Handles customer complaints immediately and according to Dealership guidelines. • Works with all managers to find ways to improve the overall profitability of the Dealership. • Returns a satisfactory profit on dealer capital invested in parts inventory through proper purchasing procedures, inventory control, staff utilization, security, pricing, merchandising, displaying, and advertising. • Prepares and administers a monthly operating budget for the Parts Department. • Maintains a balanced inventory consistent with the requirements of the service department, wholesale accounts, and the do-it-yourself public. • Maintains no more than a 60-day supply of parts. • Establishes pricing parameters in each customer category that generate sufficient gross profit to produce a satisfactory profit while maintaining customer loyalty. • Establishes individual parts inventory levels and balances them for maximum turnover. • Monitors and adjusts inventory to minimize obsolescence. • Ensures that all parts are properly tagged so that the dealership recovers full credit from the factory. • Supervises stock order procedures. • Sets and enforces a policy on the special ordering of parts. • Ensures that stock orders represent at least 80 percent of all orders. • Analyzes sales, expenses, and inventory monthly to maintain profit goals. • Develops and administers an aggressive wholesale parts program to produce profit. • Provides high quality services to outside customers and internal dealership customers. • Works with the Service Managers to ensure a timely turnaround of parts needed for internal jobs. • Analyzes departmental operations and storage layout and revises as needed for maximum effectiveness. • Provides technical assistance to Parts Department employees. • Monitors Parts Department employees' payroll records. • Coordinates a prompt, efficient, and timely flow of paperwork. • Directs shipping and receiving efforts to ensure timely processing. • Directs outside parts and counter sales efforts, including a telemarketing program to keep in contact with customers. • Develops sales promotions. • Takes advantage of all manufacturers' inventory co-op advertising. • Develops, enforces, and monitors guidelines for working with customers to ensure maximum customer satisfaction. • Ensures that all dealership purchases are properly accounted for before payment is made. • Assists in the collection of past-due accounts. • Monitors daily reports such as DOC and sales productivity. • Develops and utilizes a lost sales tracking report. Requirements Qualifications: • Must possess a mixture of strong management skills and technical knowledge necessary to effectively direct and supervise subordinates in a fast-paced dynamic environment. • Must be willing to learn and expand knowledge. Physical Demands: • Must be able to lift, bend over, and stand. • Must be able to carry, push, pull 50 lbs. Working Conditions: • Must be able to work in an outside environment. • Must be able to drive vehicles both small and big. • May have to work in a noisy environment and in inclement weather conditions.