Job Opportunities API

About Lucid At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid’s proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our “Compromise Nothing™” approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience.   We achieve this through deep vertical integration, with design, engineering, and production happening in-house across our global offices and manufacturing facilities. Our teams come from industries around the world, united by a shared commitment to excellence. By refusing to settle, you can help redefine what’s possible and shape the future of mobility. The  Parts Advisor  (back counter) position will oversee parts operations within the service center to provide the highest level of customer satisfaction while maximizing return on investment through parts inventory management. The Parts Advisor is an integral part of service center operations focused on parts efficiency to support seamless operations.      The Role   Effectively manage parts inventory by anticipating and addressing business needs to optimize operations   Maintains an accurate and effective parts inventory control system that includes perpetual and annual inventories   Order inventory and special-order parts for repairs   Receive parts orders and stock them efficiently in designated storage area or assigned bins    Effectively manages parts transfers from one Lucid Service location to another if applicable   Generates parts estimates for customers, insurance companies or internal fleet vehicles to be sold by service advisor    Stay up to date on latest part revision changes and refresh local inventory accordingly    Achieve and maintain a high First Time Fill Rate (FTFR) for the Service Center’s Parts Department, ensuring timely and accurate service   Organize and oversee parts warranty returns, both in the system and physically   Interpret and understand automotive terminology, enabling accurate and efficient part searches within the catalog allowing for precise parts ordering    Promote sales of accessories according to Lucid guidelines   Other duties as assigned      Qualifications   2 – 5 years of experience as a Service Parts Advisor (back counter), with a strong track record of efficiently dispatching parts to technicians in the shop to support seamless operations   Proficiency in parts catalog search for specific repair needs   Willingness to obtain forklift certification, demonstrating a commitment to safety and operational efficiency in the workplace   Ability to work independently and make timely decisions in a fast-paced environment, effectively minimizing downtime on repairs   Excellent organizational skills and attention to detail   Excellent communication and customer service skills   Ability to use basic computer applications such as Microsoft Office as well as learn proprietary DMS software   Ability to lift 50 lbs.   Standing, walking, and bending for extended periods of time    Full-time, including weekends or exten