Outreach Manager (Special Project), SW CDC
sggovterp
| Company | sggovterp |
| Category | Uncategorised |
| Location | PAS-South West Community Development Council |
| Remote | — |
| Employment | Not stated |
| Level | Not stated |
| Salary | Not stated by the employer |
| Posted | 31 Jul 2026 |
| Last verified | 9 Aug 2026 |
| Source | Employer ATS (workday) |
Description
[What the role is]
Serves as an administrator and facilitator in the CDC’s outreach effort to engage the Constituency Offices, community partners, merchants, residents and other stakeholders.
[What you will be working on]
Merchant and Resident Engagement:
• Work closely with the Senior Manager to engage the Constituency Offices and community partners to engage, onboard and support merchants and hawkers
• Work with Senior Manager and CDC Ambassadors in engaging merchants and residents
• Gather human interest stories
Manage and supervise CDC Ambassadors:
• Assist the Senior Manager in managing the performance, professional development, welfare and morale of the CDC Ambassadors
Manage Enquiries/Feedback:
• Follow up and craft responses to address queries/feedback from residents, merchants and other stakeholders
• Coordinate/support outreach activities
• Follow up on technical/operational issues with stakeholders
• Gather feedback
Database Management and Reporting
• Maintain and update stakeholder and partner databases to ensure information is accurate, complete, and current
• Ensure data quality by performing regular data cleaning and validation
• Perform simple analysis of outreach data using Excel or similar tools
• Prepare regular/ad-hoc reports and dashboards for management.
• Identify trends and provide recommendations to improve outreach effectiveness
Administrative Support and other duties
• Prepare presentation materials and meeting minutes
• Support ad hoc projects and tasks as assigned including event launches, etc
Requirements :
• Minimum of 3 years of work experience – experience in leading a small team would be an advantage
• Good interpersonal, communication and data analytical skills
• Strong team-player and self-starter
• Good relationship management
• IT-savvy and proficient in Microsoft Office
• Willingness to work on weekends on an as-needed basis
[What we are looking for]
Officer to support ad-hoc projects and tasks as assigned including event launches, etc.