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Outreach & Diversion Specialist

fotf
Companyfotf
CategoryHealthcare
LocationMason City
RemoteOn-site (inferred)
EmploymentNot stated
LevelEntry
SalaryNot stated by the employer
First seen30 Jul 2026 (the employer did not state a posting date)
Last verified9 Aug 2026
SourceEmployer ATS (bamboohr)
Applications are handled by the employer, not by us.Apply on the employer's site →
Description
Job Summary Develop and deliver street outreach, community engagement, and diversion services throughout assigned service areas. Key Roles & Responsibilities Street Outreach | Crisis Intervention | Community Collaborations | Assessment of Service Needs Data & Documentation What You Will Do: • Deliver progressive engagement services to participants in the identified service area. • Conduct street outreach in assigned service areas to best understand homeless population and provide intervention. • Develop and   maintain   local partnerships with housing service providers, crisis centers, hospitals, and other programs to   assist   in   quick access to these services. • Coordinate diversion efforts in assigned service   area . • Apply knowledge of landlord/tenant rights and responsibilities to educate participants of their rights and responsibilities. • Provide service assessment, crisis counseling, and access to housing programs to callers on our crisis line. • Support the efforts of all programs / services in navigating housing options and resources for those affected by homelessness. • Comply with   data tracking   & documentation   requirements. • Represent FOF at community and program development meetings as assigned. • Conduct follow-up with clients we serve who are currently   living on the streets   to continuously provide resources. How You Will Succeed : • People First- When you exhibit people first, you show genuine care/concern for the well-being and success of others and act accordingly to support/uplift them. • Discover & Do-   When you  exhibit   discover  and do, you  take action to solve  problems, improve  functionality  and make things happen. • Equity and Inclusion-   When you  exhibit  equity and  inclusion  you foster an environment where all people feel welcome, valued and that they can contribute their unique talents and experiences . • Grit - When you  exhibit   grit  you work to achieve excellence and continuously improve, even in the face of challenges and adversity . • Understand, align with and practice under the following philosophies/models: Housing First Model, Trauma-Informed Care, Client-Centered Approach, Harm Reduction, and Low-Barrier Shelter. • Believe in our 10-year vision: Everyone has a home. • Believe in our mission: We are ending homelessness by leading with the Housing First approach, driving systemic change through strong community partnerships, and providing individualized support that prioritizes client choice. • Understand the 6 components of the Entrepreneurial Operating System (EOS). Job Qualification and Competencies: • Must   demonstrate   ability   to organize,   prioritize   and plan work to meet deadlines. • Ensure confidentiality is in place for all people FOF serves. • Bachelor Degree in social work , psychology, related field OR combination of equivalent education and experience. • Previous   experience in the following preferred: victim services, crisis intervention, housing programming, and/or case management. • Ability to travel throughout the FOF service area to provide in-person advocacy services and to other locations within the state as necessary for training purposes. • Ability to pass state, federal, and child abuse background checks.