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OSP Fiber - Network Maintenance Supervisor

nextlinkinternet
Companynextlinkinternet
CategoryOperations & Admin
LocationSpringtown TX
RemoteOn-site (inferred)
EmploymentNot stated
LevelManager
SalaryNot stated by the employer
Posted1 Aug 2026
Last verified9 Aug 2026
SourceEmployer ATS (workday)
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Description
Company Overview We are a Hudson Oaks, Texas-based Internet Service Provider (ISP) delivering High Speed Internet and Voice Services throughout multiple states to residential, business, K-12 Education and government customers. We believe there is much more to an internet company than just delivering cost-effective internet solutions; we believe in delivering an overall customer experience that our competitors simply cannot match. Job Summary : The   OSP Fiber   Maintenance   Supervisor   is responsible for   network reliance   to   include   o utage reporting to fiber cabinets,   fiber   splitter   cabinets ,   and   fiber   developments .   The Maintenance Supervisor   is responsible for   coordinating and delegating all responsibilities to the maintenance team that falls under   them.   This will include any OT hours worked and any   after-hours   event s , scheduled or unexpected. Essential Functions: • Must be able to splice any type of fiber optic cable in any type of condition • Must be able to run and safely   operate   a bucket truck • Must be able to run and safely operative a mini excavator • Must have   previous   experience   maintaining   live optical / LOS networks • Must   have   critical thinking skills in potentially high stress situations • Must   understand   low voltage   theories   to include AC and DC   polarities • Must understand AC to DC rectifying principles • Must understand PON and GPON   technologies and be able to troublesh oot outages • Must be able to run OTDR and troubleshoot fiber from network to end user • Must be able to record all data and document that for management and engineering • Must understand backbone,   feeder,   and AP principals in FTTX   practices • Must be able to   give directions and leadership to the team that falls under them • Must be able to   orc hestrate any controlled outages   / repairs , this includes working with NOC, fi lling out and filing   the   appropriate paperwork   and working with the   appropriate channels   for a successful controlled outage • Must be willing to work extended hours, often prepping   scheduled events   during the day   and working into the night • Must be able to differentiate the difference between   different   sizes   and colors of cables • Experience conducting and providing training   to the team • Must   have experience   with DOT regulation s • Ability to communicate in person and by telephone , even at odd hours of the night • Maintains network integrity through preventive maintenance • Ability to use any equipment in a safe manner,   in accordance with   company, industry and regulatory standards • • Works on regularly scheduled days as well as unscheduled days and beyond regular work hours as   required • Skill in using a Windows-based computer • Ability to prioritize and organize effectively • Ability to work independently and with others • Ability to   plan the   team’s   task / priorities weeks in advance, as well as manage any   unplanned maintenance / outage • Ability to read and repair from blueprints and/or wire diagrams • Ability to complete mechanical tasks such as   fiber splicing , reading meters (volt, RF and Fiber), conducting   tests   and performing troubleshooting measures to achieve plant level requirements • Able to work in all-weather climates • As needed   repair and maintenance of headend electronics and critical infrastructure equipment • Complete daily production reports,   mark up   maps, keep track of work hours and complete “as-built” maps for areas   worked • Safely   operate   and use bucket truck to complete maintenance assignments • A bility to work   majority nights shifts • Ability to use   computer-based   programs   required   to support the activation and verification of electronic equipment installs • Able to work at varying heights   from a   bucket truck,   as well as   ground level in underground vault s • Work within a team environment to ensure the full job scope is completed within the scheduled   timeframe • Reach, push, pull, hold, grasp and perform fine manipulation task on cable and electronic equipment • Must be willing to lead by example and train all team members / new hires in safe and effecting maintenance practices • Must be willing to   work during holidays or during planned events due to the nature of this role • Must be able to work with other network providers   at   a high level   on scheduling any new turn up s and scheduling any   upgrades or decoms • Must be able to attend and lead meetings   in regard to   the maintenance activities you, or your team preform • Must be able to keep detailed   records   of all maintenance   activities . This   includes   hours worked outside of normal business hours,   the time   customers were down, how long the repairs took, how many customers were   affected , how   long did   the   repair take , ETC . • Must be able to take calls from the   team   working maintenance   activities   regardless of day or time. It will be your responsibility to lead the team and   assist   them when they have   questions,   and you are not onsite with them Reasonable   accommodations   will be made to enable individuals with disabilities to perform the essential functions. Skills: • Good communication   and organizational skills • Ability to work independently   as well as in a team environment • Understand construction prints and   splice documents • Must be able to work outside in all w eather conditions as well as   in a   splicing   trailer • Dedicated to safety and keeping a safe work environment • Ability to work within a fast-paced, high-change environment while managing multiple interruptions and adjustments to priorities throughout the day. • Must pass a drug screening test and a criminal background check. • Must have time management skills and understand the importance   of managing time • Must have a proven   track record   of being on time • Must   maintain   a clean and presentable company vehicle • Must   be able to be able to multi-task and handle multiple   project standings at one time Education and Experience: • High school diploma or GED equivalent   required . • Experience with   fiber tools Job Classification: • Construction Fiber • Non-Exempt W ork Environment /Hazards: • O utdoor elements   and   working   with aerial plant • In proximity of heavy machinery and moving vehicles • Working close to power transformers • Moderate   to loud   noise level s • Use of PPE Physical Demands: • Sitting stationary   for   long periods   of time splicing • Climbing ladders, crouching, balance , kneel, stoop • Working in all weather conditions Working Hours/Days : • Min   40 hours • Overtime as needed • Mainly night   work Travel Requirements: • 70-100 % travel   required Affirmative Action (AAP/EEO Statement): Nextlink   is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against   based on   disability. Drug Free Workplace: Nextlink   intends to provide a safe   work environment   that will help   protect the safety,   health,   and well-being of all   employees .   Therefore, we   are committed to an alcohol and drug-free workplace. Affirmative Action (AAP/EEO Statement): Nextlink is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability. Drug Free Workplace: Nextlink intends to provide a safe work environment that will help protect the safety, health and well-being of all employees. Therefore, we are committed to an alcohol and drug-free workplace.