Order to Cash Associate (Credit Control) - Beauty
THG
| Company | THG |
| Category | Finance |
| Location | UK, Manchester |
| Remote | On-site (inferred) |
| Employment | Not stated |
| Level | Not stated |
| Salary | Not stated by the employer |
| Posted | 22 Jul 2026 |
| Last verified | 12 Aug 2026 |
| Source | Employer ATS (greenhouse) |
Description
About THG
We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition.
Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition.
From Manchester to New York, we’re powered by a team of over 2500 people who work together, lead by example, and think BIG.
With us, you’ll go further, faster. What are you waiting for? Location: Icon 1, WA15 0AF
About Finance at THG
THG’s Finance department is a rapidly growing and evolving team, covering all areas of central functions such as Accounts Receivable and Payable, Treasury, Tax and Group Finance, to specific Commercial teams for each of THG’s divisions.
With the company’s global presence increasing at an unprecedented rate, the Finance team continues to drive change while remaining agile; keeping pace with the business while never compromising on financial control or sales performance.
THG Finance is helping to deliver rapid growth for THG’s fast-moving, global brands. It’s an incredibly exciting time to be joining the team.
About the Role
Reporting into the Beauty Team Leader, the Order to Cash Associate role is accountable for the day-to-day Credit Control of Sales Ledgers within THG Beauty, delivering a ‘world-class’ service to our customer base and Internal Stakeholders.
The role is cross-functional with the Accounts Receivable Team within OTC, AP, Finance and other THG internal functions and requires the ability to fully support the Team Leader in ensuring all monthly schedules are completed on time, including any reporting information that may be required.
We adapt a right first-time approach to maximise cash and minimize risk by delivering an efficient billing process, alongside effectively managing our accounting procedures in line with company policy.
We are part of a Shared Service Centre environment, proactively engaging in the development of the wider team for the benefit of business growth.
Responsibilities:
Managing Specific Ledgers for Beauty within the overall Group Structure
Actively chasing overdue debtors for payment
Effectively manage Customer Credit Limits in line with our Credit Insurance Policy
Control Insurance reporting, effectively producing accurate data on time, as per the T&C’s of the Credit Insurance Policy
Proactively resolve Customer disputes within department SLA’s
Work in partnership with your AR counterpart in managing your ledger – control Customer deductions and debit notes, support cash allocation requests, Customer write-offs and all aspects of Ledger control
Effectively manage on a daily basis, Sales Orders that are on ‘Credit Hold’
Work with the relevant Sales Divisions to provide Customer support
Provide Excellent Customer Service
Provide reporting information for Weekly Individual and Group Team Dashboards
Support Month End Reporting and closedown procedures including bad debt provisions and debtors reporting
Work to Team and Individual Targets
Requirements:
A good knowledge & understanding of Credit Control & Accounts Receivable processes
Previous Credit Control role experience in a fast-paced, multi-functional, Finance environment
Office IT literate, preferably with advanced MS Excel skills
Experience of working in a Shared Service centre
Sage or other ERP system’s knowledge
Qualification:
Fluent in English, verbal and written (Other European Languages beneficial – French, Spanish, German)
Understanding of Basic Credit Control Practices
Confident communicating by Telephone or email
Excellent attention to detail
Positive ‘Can-Do’ Attitude
What's in it for me?
Career Development
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