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Operations Coordinator - Cabo Delgado, Mozambique

Control Risks
CompanyControl Risks
CategoryOperations & Admin
LocationPemba
RemoteOn-site (inferred)
EmploymentFull-time
LevelNot stated
SalaryNot stated by the employer
Posted15 Jul 2026
Last verified10 Aug 2026
SourceEmployer ATS (workable)
Applications are handled by the employer, not by us.Apply on the employer's site →
Description
Job Purpose Responsible for assisting the Operations Director in ensuring the safe, professional and profitable execution of security services in the Cabo Delgado region of Mozambique. Directly Manage the daily activities of the Operations Room and Security Escort Teams. Application closing date: 17 July 2026 Potential Start Date: 01 August 2026 Rotation: 6 weeks on / 6 weeks off Salaries: To be discussed during the interview Portuguese speakers preferred ___________________________________________________________________________ Tasks and responsibilities Operational Management Manage and oversee all aspects of the Operations Room, including day to day functions and co-ordinated incident response. Oversee daily operations across multiple sites, leading and supporting teams to ensure high standards and consistent performance are maintained. Develop and update Standard Operational Procedures (SOPs), with monthly reviews to ensure accuracy and relevance. Establish and oversee routines, systems and personnel to ensure the efficient and effective management of personnel. Maintain strong relationships with Mozambique compliance staff to support operations. Establish and maintain strong, productive relationships with the client operational team to ensure timely and effective support. Maintain and manage operational assets to achieve business targets. Responsible for ensuring all static and mobile assets are QA/QC in line with MATs and the Control Risks’ Mozambique training policy. Ensure 100% manning across the region by effectively managing the PERSREP and rotation schedules. Ensure all Control Risks’ operational staff are fully informed of and comply with HSE policies. Update and manage the operational forecast. Support and facilitate the movement of personnel to meet business requirements. Develop contingency plans and procedures to ensure operational effectiveness. Conduct ongoing risk assessments of operational areas and transit routes to ensure safety and mitigate potential threats. Conduct rigorous quality assurance and control to ensure the output of deployed personnel meets client expectations. Identify operational risks and ensure compliance with all Control Risks’ policies. Update and manage the MATs, training and HSE database. Assist the Operations Director in all operational matters as required. Personnel Management Manage team leaders in the execution of daily operational duties, co-ordinate their professional development and conduct performance management including regular interviews. Ensure all personnel understand and adhere to Control Risks Standard Operating Procedures (SOPs) Ensure appropriate behaviour, professional conduct and discipline are maintained, alongside strict adherence to Control Risks’ ethical standards. Responsible for the management of all watchkeeper staff, including scheduling, performance monitoring, training and ensuring compliance with operational procedures. Integrity and Values Assist in promoting the highest ethical standards across the workforce in the Cabo Delgado region of Mozambique. To actively embrace, demonstrate and advocate Control Risks’ core values of integrity and ethics, collaboration and teamwork, commitment to people, professionalism and excellence. Assist in identifying risks to the business including those posed by unethical behaviour Exceptional leadership skills demonstrated through a proven track record of dynamic team management and the ability to inspire individuals to achieve objectives aligned with corporate goals. Proven ability to manage sensitive and complex personal matters within a diverse cross-cultural environment. Demonstrate a strong commitment to embracing diversity and promoting equality across race, culture, ethnicity, gender, sexual orientation, and both personal and professional backgrounds. Exceptional drive and a strong work ethic. Proven ability to perform under pressure for