Job Opportunities API

What You Can Expect : Project Management &  Oversight • Maintain a structured overview of all ongoing and planned OET projects across EMEA. • Independently manage selected projects from initiation to completion. • Coordinate sub-projects and ensure alignment with strategic goals. Training &  Enablement • Design and deliver training sessions on new applications and functionalities (e.g., ROCS). • Support onboarding and  upskilling of  team members on digital tools and processes. • Develop “Train the Trainer” concepts and training materials. Stakeholder Engagement • Organize and lead workshops with internal and external stakeholders. • Prepare and present project updates and strategic presentations for executive audiences. • Manage stakeholder relationships for specific projects, including C-Level and operational users. Team Support & Leadership • Provide organizational support to team members. • Act as a contact point for the team in the absence of the Head of OET EMEA. Process   Improvement  & Demand Management • Capture and document process improvement demands. • Create and manage tickets in Jira and align with regional OET teams and domain owners. • Coordinate with other regional OET teams to ensure consistency. Application  Rollouts &  Testing • Lead rollout projects for applications such as ROCS, Wave BL, Wisor, etc. • Conduct GAP analyses, gather country feedback, and define operational blueprints. • Organize release note management and coordinate testing with country OETs. • Provide partial testing support for general topics. Operational  KPI Monitoring  & Analysis • Set up and  maintain  and  analyse  dashboards for operational KPIs. • Consolidate  feedback and adapt reporting tools (e.g., carrier app dashboards). Support Management • Provide 2nd level support. • Track support reporting and aim to reduce  2nd  level workload. What You Bring: Required   Skills &   Competencies • Strong organizational skills with a structured and proactive working style. • Excellent verbal and written communication skills. • Confident public speaking and facilitation abilities. • Professional   proficiency   in business English. • High-level   presentation   skills . Additional   Requirements • Willingness to work flexible hours to support cross-regional collaboration and meet project deadlines. • Readiness to travel within the EMEA region for workshops,   trainings , and project coordination. Tools & Systems • Microsoft Office Suite:   Word, Excel, PowerPoint • Project &   Collaboration   Tools:   Jira • Internal Systems:   ROCS (basic functionality to be learned)