Onboarding Manager, ERP Migrations
Tipalti
| Company | Tipalti |
| Category | Operations & Admin |
| Location | Medellín |
| Remote | On-site (inferred) |
| Employment | Not stated |
| Level | Manager |
| Salary | Not stated by the employer |
| Posted | 23 Jul 2026 |
| Last verified | 9 Aug 2026 |
| Source | Employer ATS (greenhouse) |
Description
Onboarding Manager, ERP Migrations
We are looking for a talented Onboarding Manager, ERP Migrations to step onto a fintech unicorn rocketship!
As an Onboarding Manager, ERP Migrations, you will lead ERP migration projects for existing Tipalti customers who are moving from one ERP system to another (e.g., NetSuite, QuickBooks Online, Intacct, SAP, Xero). This is a specialized track within Tipalti's Onboarding Manager career path, focused on some of our most complex, highest-visibility implementation work. You'll guide customers end-to-end — from early discovery and scoping through cutover and hypercare — while acting as a trusted advisor to customer Finance and Accounting stakeholders, often including VP-level leaders. The ideal candidate is self-motivated, detail-oriented, and an excellent communicator who keeps customers and internal partners informed at every stage of the project.
Who are Tipalti:
Tipalti is one of the most exciting fintechs in the world, our Series F funding raised $270 million - valuing us at over $8.3 billion. We are on a journey to transform financial operations for high-velocity organizations to rival those of the Fortune 5000.
You will be responsible:
Leading end-to-end ERP migration projects for existing Tipalti customers, managing the full lifecycle from discovery and scoping through sandbox testing, cutover, and hypercare
Serving as the primary point of contact and trusted advisor for customers' Finance and Accounting stakeholders — including VP-level leaders — with clear, proactive, and professional communication throughout the project
Partnering with Sales, CSM/SAM, and TAM teams during project intake to capture project details, scope requirements, and coordinate Statement of Work (SOW) preparation and pricing
Coordinating integration updates between Tipalti and the customer's new ERP, working closely with internal integration and technical teams
Advising customers on data migration best practices, including vendor data and open bill migration, and use of AP clearing accounts where appropriate
Assessing project complexity (number of entities/instances, transaction volume, additional integrations, regulatory requirements, parallel run requests) to determine the right level of testing and support
Planning and executing cutover activities that minimize downtime, with clear advance communication to customers about timing and expectations
Providing hypercare support after go-live to ensure a smooth transition and quick resolution of any issues
Maintaining timely, proactive communication with customers and internal stakeholders across the project, including planning for coverage during any absences so momentum isn't lost
Overseeing project timelines, tasks, and deliverables, keeping customers on track and exceeding expectations
Contributing to the internal knowledge base, capturing lessons learned and helping colleagues navigate future ERP migration projects
About You
Bachelor's degree in a relevant field or equivalent practical experience
4+ years of implementation, project management, consulting, or customer success experience with SaaS applications
Hands-on experience implementing and/or integrating ERP applications such as NetSuite, QuickBooks, Intacct, SAP, or Xero (required)
Excellent project management, written and verbal communication, and problem-solving skills, including experience communicating professionally with senior/executive-level stakeholders
Ability to work in a fast-paced, deadline-driven start-up environment
Passionate about customer service and proactively identifying solutions
Preferred
Accounts Payable and Procurement knowledge
Ability to read, debug, and understand web applications (HTML, CSS, JavaScript, API calls, etc.)
Experience with multi-entity, multi-instance, or cross-border ERP migrations
Tipalti is posting this job opening for and on behalf of SDS (Cyprus) Limited a