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Onboarding & Client Lifecycle Manager

hczw
Companyhczw
CategoryCustomer Support
LocationGuernsey
Remote
EmploymentNot stated
LevelManager
SalaryNot stated by the employer
Posted4 Aug 2026
Last verified12 Aug 2026
SourceEmployer ATS (oracle)
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Description
CSC is transforming its onboarding function into a global Client Lifecycle Management organization, creating a consistent, scalable, and client-centric operating model across the client journey. The Onboarding & Client Lifecycle Manager is the single accountable case owner for onboarding from initiation through activation. The role coordinates stakeholders, manages the onboarding plan, oversees KYC completion, tracks risks, approvals and conditions, and confirms activation readiness. Over time, the role will expand to support periodic reviews, trigger events, client maintenance and offboarding. The successful candidate will combine strong case management discipline with stakeholder communication, regulatory awareness, data quality focus and a client-service mindset, embedding global standards while applying local requirements consistently.